ChatGPT

PhocusWire’s in-depth coverage of generative AI including ChatGPT, Bard and other solutions and how they are being used across the travel industry.

News / Technology

Almosafer adds AI travel planning with ChatGPT app

By Morgan Hines | April 10, 2026

Almosafer joins the list of travel brands that have launched ChatGPT apps as it continues its AI efforts. Read More

News / Technology

The trust gap in agentic commerce and AI booking

By Morgan Hines | April 9, 2026

Payments architecture is evolving as AI giants, travel brands seek to enable AI-powered booking. Read More

News / Technology

OpenAI’s shift shows travel is too complex for quick-fix distribution

By Morgan Hines | March 10, 2026

According to a report from The Information, OpenAI has moved purchasing to ChatGPT apps. Read More

News / Technology

Lighthouse introduces ChatGPT app for direct hotel booking

By Morgan Hines | March 4, 2026

News / Technology

Skyscanner launches flights app in ChatGPT

By Morgan Hines | February 27, 2026

Skyscanner joins Hyatt, Accor, MakeMyTrip, Expedia, Booking.com and others in launching its ChatGPT app. Read More

News / Technology

Awaze unveils ChatGPT app as part of £45M modernization effort

By Linda Fox | February 24, 2026

The app initially features the Cottages.com brand and enables travelers to use conversational search to find suitable properties with live availability and pricing. Read More

News / Online

Wyndham working across AI platforms to drive direct bookings

By Linda Fox | February 20, 2026

Wyndham's CEO Geoffrey Ballotti discussed how the company's AI initiatives will help customers find its properties, boost the guest experience and increase direct bookings. Read More

News / Online

Booking Holdings sees 20% rise in travelers booking multiple trip components

By Morgan Hines | February 18, 2026

The company also saw continued growth in both the U.S. and Asia in Q4 2025. Read More

News / Technology

India-based MakeMyTrip, Ixigo working with OpenAI to expand AI capabilities

By Abby Crotty | February 18, 2026

The travel companies are working with the U.S. AI giant to advance trip planning and AI capabilities across their platforms. Read More

News / Online

Google testing ad formats for travel in AI Mode

By Linda Fox | February 13, 2026

Google is testing ad formats in retail and said similar tests were happening in other industries such as travel. Read More

News / Online

Airbnb confirms hotels expansion plans amid 'strong' early momentum

By Morgan Hines | February 12, 2026

Airbnb reported solid Q4 and full-year results and shared updates on its progress in the hotel vertical. Read More

News / Technology

Expedia Group sees double-digit growth in revenue, gross bookings as AI push continues

By Abby Crotty | February 12, 2026

Revenue was up 11% year over year to $3.5 billion, while total gross bookings were up 11% to $27 billion in Q4 2025. Read More

News / Online

Tripadvisor pleased with experiences revenue contribution, early AI MVP tests

By Linda Fox | February 12, 2026

The experiences business reported revenue of $204 million in the quarter, up from $186 million during the same period in 2024. Full-year revenue rose 10% to $924 million. Read More