ChatGPT

PhocusWire’s in-depth coverage of generative AI including ChatGPT, Bard and other solutions and how they are being used across the travel industry.

Travel industry leaders' 2026 predictions
News / Technology
Travel industry leaders' 2026 predictions
By Morgan Hines | January 5, 2026
PhocusWire asked industry stakeholders from Priceline, HolidayPirates, Cloudbeds and more about what 2026 will look like in travel. Read More
The rise of GEO: Why hotel marketers need to think beyond SEO
Opinion / Technology
The rise of GEO: Why hotel marketers need to think beyond SEO
By Eric Ettlin - Aimbridge Hospitality | December 31, 2025
Second Wave VP of marketing Eric Ettlin discusses the need for hotel marketers to adopt GEO alongside traditional SEO. Read More
PhocusWire’s most memorable interviews of 2025
News / Online
PhocusWire’s most memorable interviews of 2025
By PhocusWire | December 30, 2025
The PhocusWire team curated a list of 10 insightful interviews this year, focusing on news value and relevance to 2025's top themes. Read More
Expedia to integrate with Alexa+ in 2026
News / Technology
Expedia to integrate with Alexa+ in 2026
By Morgan Hines | December 29, 2025
With its Expedia integration, users will be able to talk to Alexa+ to find and book vacation rentals and hotels. Read More
The top 10 news stories on PhocusWire in 2025
News / Online
The top 10 news stories on PhocusWire in 2025
By PhocusWire | December 23, 2025
Revisit the 10 most-read news stories on PhocusWire this year, covering loyalty, AI and more. Read More
How ready is your travel company for agentic AI?
Opinion / Technology
How ready is your travel company for agentic AI?
By Manuel Hilty - Nezasa | December 19, 2025
Nezasa CEO Manuel Hilty contends that tools will become the differentiator for travel companies in the age of AI. Read More
Travel's movers, shakers and newsmakers in 2025
News / Online
Travel's movers, shakers and newsmakers in 2025
By PhocusWire | December 17, 2025
PhocusWire names its 2025 newsmakers, spotlighting the companies and individuals behind the most significant moves. Read More
The Phocuswright Conference 2025 Launch Innovator: The Data Appeal Company
Interview / Technology
The Phocuswright Conference 2025 Launch Innovator: The Data Appeal Company
By PhocusWire | December 12, 2025
Data Appeal CEO and founder Mirko Lalli outlines the company's two-pronged solution to DMOs' data challenges. Read More
Hotel booking ‘front door’ is changing with AI
News / Distribution
Hotel booking ‘front door’ is changing with AI
By Morgan Hines | December 5, 2025
Industry stakeholders believe that suppliers will benefit with AI becoming a ‘front door’ for hotel discovery. Read More
Rethinking metasearch around exploration and inspiration
From Our Partners / Online
Rethinking metasearch around exploration and inspiration
By PhocusWire | December 3, 2025
Skyscanner CEO Bryan Batista discussed the company's growth strategy, including the opportunities created through partnering with LLMs. Read More
Travel's new front door: AI discovery surges as search slips
News / Technology
Travel's new front door: AI discovery surges as search slips
By Phocuswright Research | December 2, 2025
While general search still leads all other research tools, its share is dropping as AI usage grows, raising the question of whether gen AI platforms could eventually overtake traditional search. Read More
Agoda's Omri Morgenshtern on OTAs moving up the funnel
News / Online
Agoda's Omri Morgenshtern on OTAs moving up the funnel
By Linda Fox | December 1, 2025
Agoda CEO Omri Morgenshtern discussed AI's impact on trip planning as well as behind the scenes. Read More
Emirates teams up with OpenAI to drive AI adoption
News / Technology
Emirates teams up with OpenAI to drive AI adoption
By Linda Fox | November 26, 2025
The collaboration will see the deployment of ChatGPT Enterprise alongside training to help implement AI capabilities across the carrier. Read More
Barry Diller on Google, AI and the future of travel search
News / Technology
Barry Diller on Google, AI and the future of travel search
By Abby Crotty | November 21, 2025
The chairman and senior executive of IAC and Expedia Group said that Google's search monopoly is coming to an end. Read More
Ramp raises $300M, valuation soars to $32B
News / Online
Ramp raises $300M, valuation soars to $32B
By Morgan Hines | November 20, 2025
Ramp raised $500 million in July and $200 million in June. Read More