Hot 25 Travel Startups for 2027: NeoTrip

NeoTrip

Headquarters: São Paulo, Brazil

CEO: Gustavo Meira

Website: NeoTrip

Founding date: January 2026

Investment: $500K pre-seed

Pictured: NeoTrip team

NeoTrip is AI infrastructure for hotels, bringing artificial intelligence into the day-to-day of distribution, marketing and guest service in a single platform. By automating repetitive work, it frees hotel teams to focus on what no AI replaces: hospitality and the human side of every stay. Over time, NeoTrip will extend its AI concierge to travelers themselves, as a travel planner that connects a new generation of travelers directly to hotels.

Below, we asked co-founder and CEO Gustavo Meira to share strategic priorities for 2027 and what has been learned since founding.

Strategic goals for 2027

In 2027, we want NeoTrip to become the AI layer behind Brazil's leading independent hotels. That means bringing AI into the hotel's daily routine, from distribution and marketing to guest service, so teams can spend their time on hospitality, the part no technology replaces. We are also preparing hotels for agentic travel, making sure they show up and can be booked when travelers ask ChatGPT or Gemini where to stay. Longer term, our concierge will become a travel planner for a new generation, connecting them directly to hotels.

Key lessons learned since founding

The biggest lesson: Hospitality companies need four things to grow. They need their data organized and secure, distribution with the same quality OTAs offer, a real relationship with their guests and automated processes. Today, all of that is hard because the systems hotels use simply don't talk to each other. That's why we decided to rebuild this infrastructure in Brazil from the ground up, so hotels can own a complete stack to sell directly. I've also learned that in hospitality, AI earns trust by protecting the human moments, not replacing them.