Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Southwest Airlines' CIO on plans for its $1.7B technology investment
News / Technology
Southwest Airlines' CIO on plans for its $1.7B technology investment
By Linda Fox | April 8, 2024
Southwest Airlines SVP of technology and chief information officer Lauren Woods discusses the... Read More
The AI-driven transformation of airports benefits workers and passengers alike
Opinion / Technology
The AI-driven transformation of airports benefits workers and passengers alike
By George Richardson - AeroCloud | April 5, 2024
Processes enhanced by AI boost passenger experience while making the jobs of airport workers easier... Read More
New tool uses generative AI to help travel brands understand online activity
News / Technology
New tool uses generative AI to help travel brands understand online activity
By Mitra Sorrells | April 4, 2024
Quantum Metric, which provides session replay solutions for travel brands including Virgin Atlantic,... Read More
How generative AI is impacting revenue management for hotels
News / Technology
How generative AI is impacting revenue management for hotels
By Morgan Hines | April 4, 2024
 Predictions vary, but generally experts agree generative artificial intelligence - and AI more... Read More
3 essential AI-powered solutions travel companies must integrate in 2024
Opinion / Technology
3 essential AI-powered solutions travel companies must integrate in 2024
By Ivan Saprov- Voyagu | April 1, 2024
AI can provide unparalleled opportunities for travel companies to streamline operations and enhance... Read More
The 3 AI fintech trends shaping travel in 2024
Opinion / Technology
The 3 AI fintech trends shaping travel in 2024
By David Doctor - Outpayce from Amadeus | March 29, 2024
Outpayce CEO David Doctor looks at how machine learning and AI are impacting travel payments.... Read More
Google enhances generative AI trip planning – without ads for now
News / Technology
Google enhances generative AI trip planning – without ads for now
By Mitra Sorrells | March 27, 2024
The suggested itineraries will pull ideas from sites across the web and include things such as... Read More
Are flight subscriptions starting to take off?
News / Technology
Are flight subscriptions starting to take off?
By D.J. Catron | March 27, 2024
Recent announcements from AirAsia, Alaska Airlines and Saudia may be a sign of things to come as... Read More
How technology is evolving to help hotels monetize spaces
News / Technology
How technology is evolving to help hotels monetize spaces
By Linda Fox | March 26, 2024
Travel technology companies including DerbySoft, Journey and Mews are helping hotels and other... Read More
Is the travel industry keeping up with emerging tech?
News / Technology
Is the travel industry keeping up with emerging tech?
By Markus Schreyer - Phocuswright | March 26, 2024
While the travel sector has invested significantly in startups, the scale and diversity of investment... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More