Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Minimizing hallucinations in generative AI and large language models
News / Technology
Minimizing hallucinations in generative AI and large language models
By Cathy Walsh and Mike Coletta - Phocuswright | May 21, 2024
This is a preview of Phocuswright's full report - From Buzzword to Bottom Line: Keeping Pace with... Read More
Marriott's revenue and tech chief on travel retail ambition
News / Technology
Marriott's revenue and tech chief on travel retail ambition
By Linda Fox | May 21, 2024
Marriott International chief revenue and technology officer Drew Pinto discusses the hotel giant's... Read More
Cover Genius lands $80M to fund growth and technology investment
News / Technology
Cover Genius lands $80M to fund growth and technology investment
By Linda Fox | May 20, 2024
The company plans to put the funds toward further growth and technology investment, “including... Read More
Korea-based credit card company creates travel booking portal
News / Technology
Korea-based credit card company creates travel booking portal
By D.J. Catron | May 20, 2024
The travel portal for Lotte Card customers will offer flights, accommodations and car rentals powered... Read More
Despegar reports Q1 gains, AI enhancements
News / Technology
Despegar reports Q1 gains, AI enhancements
By Linda Fox | May 17, 2024
The company said its Sofia AI assistant now includes hotel recommendations and enables users to search... Read More
Simard to cease operations
News / Technology
Simard to cease operations
By Michael B. Baker – Business Travel News | May 17, 2024
Simard was launched in 2021 by Winding Tree founder Pedro Renaud Anderson and travel technology... Read More
The week GenAI took off for travel
Opinion / Technology
The week GenAI took off for travel
By Christian Watts – Magpie | May 17, 2024
Christian Watts, CEO of Magpie, looks back on what he calls "easily the biggest week so far for... Read More
Google unveils Gemini’s new trip planning capabilities
News / Technology
Google unveils Gemini’s new trip planning capabilities
By D.J. Catron | May 14, 2024
Google’s new version of Gemini uses spatial data and reasoning to prioritize and make decisions while... Read More
As Gorin debuts as CEO, Expedia Group launches new AI assistant, content creator shops
News / Technology
As Gorin debuts as CEO, Expedia Group launches new AI assistant, content creator shops
By Morgan Hines | May 14, 2024
 At Expedia Group's Explore event, the company announced a new generative AI trip planning tool... Read More
Travel execs plan payment tech investment amid challenges
News / Technology
Travel execs plan payment tech investment amid challenges
By Linda Fox | May 14, 2024
A study from Outpayce, the payments company set up by Amadeus, revealed that travel companies are... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More