Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

American tightens mileage earning rules to motivate NDC, direct bookings
News / Technology
American tightens mileage earning rules to motivate NDC, direct bookings
By Mitra Sorrells | February 20, 2024
American's new rules for earning miles and points, which go into effect for tickets issued May 1, are... Read More
Q&A: Conor Grennan on how travel companies can use generative AI as a strategic advantage
News / Technology
Q&A: Conor Grennan on how travel companies can use generative AI as a strategic advantage
By Mitra Sorrells | February 16, 2024
The NYU Stern dean and consultant on generative AI explains why it is a change management issue and so... Read More
HomeToGo 2023 results driven by subscriptions and services business
News / Technology
HomeToGo 2023 results driven by subscriptions and services business
By Linda Fox | February 15, 2024
HomeToGo said it had achieved its main priority of adjusted EBITDA break-even for the year with the... Read More
Priceline expands generative AI chatbot across all products on its platform
News / Technology
Priceline expands generative AI chatbot across all products on its platform
By Mitra Sorrells | February 13, 2024
Priceline said it has created more than 30 new features built on intelligence it has gathered from... Read More
Generative AI check-in: HomeToGo on integrating artificial intelligence across its platform
News / Technology
Generative AI check-in: HomeToGo on integrating artificial intelligence across its platform
By Morgan Hines | February 13, 2024
PhocusWire is checking in with travel companies that were early adopters of generative artificial... Read More
Joby gets exclusive rights to fly electric air taxis in Dubai
News / Technology
Joby gets exclusive rights to fly electric air taxis in Dubai
By Linda Fox | February 12, 2024
Joby is hoping to begin air taxi operations as early as 2025 in Dubai and has signed a... Read More
Duetto focuses on groups and events with acquisition of Micerate
News / Technology
Duetto focuses on groups and events with acquisition of Micerate
By Linda Fox | February 7, 2024
The Micerate platform brings revenue optimization tools to hotels, makes the quoting process more... Read More
Airline tech bosses prioritize artificial intelligence investment
News / Technology
Airline tech bosses prioritize artificial intelligence investment
By Linda Fox | February 7, 2024
Airline technology spend has been increasing since 2020 and was expected to hit approximately $35... Read More
Travel early adopters share lessons after year with generative AI
News / Technology
Travel early adopters share lessons after year with generative AI
By Derek Catron | February 7, 2024
PhocusWire is checking in with some of travel's early adopters in using generative artificial... Read More
Trip.com Group creates travel app for Apple Vision Pro
News / Technology
Trip.com Group creates travel app for Apple Vision Pro
By Morgan Hines | February 5, 2024
Trip.com Group's Trip.Vision app is intended to bring realistic destination experiences to users at... Read More
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 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More