Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Marriott tests AI search tool for rental product
News / Technology
Marriott tests AI search tool for rental product
By Linda Fox | March 22, 2024
The search with artificial intelligence tool is in a test phase initially and was developed in... Read More
D-Edge builds out hospitality tech offering with acquisition of LoungeUp
News / Technology
D-Edge builds out hospitality tech offering with acquisition of LoungeUp
By Linda Fox | March 21, 2024
Accor-owned D-Edge said the acquisition “marks a significant step" toward integrated solutions... Read More
The rise of AI: Redefining property management systems for a digital age
News / Technology
The rise of AI: Redefining property management systems for a digital age
By Morgan Hines | March 21, 2024
Some experts see generative AI leading to big changes in property management systems. Will this... Read More
Concur aims to drive automation, improve user experience with updates
News / Technology
Concur aims to drive automation, improve user experience with updates
By Linda Fox | March 19, 2024
Key elements of the updates, launched at its Fusion event in the U.S. this week, include enhancing... Read More
How personalized videos at scale are connecting travel brands with customers
News / Technology
How personalized videos at scale are connecting travel brands with customers
By Morgan Hines | March 19, 2024
Personalized videos are driving high open rates and creating opportunities for travel brands to... Read More
CEO Spotlight - Sam Gilliland of Accelya
Interview / Technology
CEO Spotlight - Sam Gilliland of Accelya
By Linda Fox | March 18, 2024
Gilliland spent more than 20 years at Sabre, starting as a software engineer and ending up as CEO, a... Read More
Despegar shares AI trip planner details, reports record quarter
News / Technology
Despegar shares AI trip planner details, reports record quarter
By Linda Fox | March 15, 2024
During its Q4 and full-year 2023 results, the company said it had achieved its highest gross bookings... Read More
Travel companies expect "moderate to aggressive" tech investment increase in 2024
News / Technology
Travel companies expect "moderate to aggressive" tech investment increase in 2024
By Linda Fox | March 14, 2024
New research identified machine learning, data analytics and digital payments as the tecnology... Read More
Spotnana adds travel management for meetings and events
News / Technology
Spotnana adds travel management for meetings and events
By Mitra Sorrells | March 13, 2024
Spotnana Events is a self-service solution employees can use to book and manage their travel for... Read More
Chilean-based tech provider Airnguru raises $1M
News / Technology
Chilean-based tech provider Airnguru raises $1M
By D.J. Catron | March 12, 2024
The Chile-based company said the pre-Series A funding will be used to add new products and to onboard... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More