Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Mobile search rates for hotels reach huge level
News / Technology
Mobile search rates for hotels reach huge level
By Kevin May | March 8, 2017
Mobile searches for budget hotels outweigh those for luxury properties - but the latter is growing... Read More
Snappy search terms dominate YouTube
News / Technology
Snappy search terms dominate YouTube
By Martin Cowen | March 8, 2017
A Hitwise study into UK travel search patterns over the so-called peak booking season shows that users... Read More
Airports looking to reach new frontiers in the passenger experience
News / Technology
Airports looking to reach new frontiers in the passenger experience
By Marisa Garcia | March 8, 2017
Airports Council International North America has published its 2017 Guest Experience Management and... Read More
Engaging travel audiences through 360-degree video
News / Technology
Engaging travel audiences through 360-degree video
By Viewpoints | March 7, 2017
Imagine being able to invite potential customers into your world from the comfort of their sofa,... Read More
Hotel data quality should not be subsumed by the quantity
News / Technology
Hotel data quality should not be subsumed by the quantity
By Viewpoints | March 7, 2017
The Chinese hospitality industry has the same tech challenges as its global peers, including how to... Read More
ITQ investors getting close to $200 million exit
News / Technology
ITQ investors getting close to $200 million exit
By Martin Cowen | March 7, 2017
InterGlobe Technology Quotient's (ITQ) CEO Anil Parashar has confirmed that talks are under way for a... Read More
Facebook shuffles travel content into City Guides
News / Technology
Facebook shuffles travel content into City Guides
By Kevin May | March 6, 2017
Facebook has organised some of the travel-related content on the network into a single service known... Read More
eDreams sees mobile traffic tipping point in the UK and Italy
News / Technology
eDreams sees mobile traffic tipping point in the UK and Italy
By Martin Cowen | March 2, 2017
European OTA eDreams Odigeo says that mobile is now a bigger source of traffic than desktop in the UK... Read More
Foursquare offers its location superpower to app developers
News / Technology
Foursquare offers its location superpower to app developers
By Martin Cowen | March 2, 2017
Foursquare is opening up Pilgrim, its proprietary location-based technology, to authorised developers... Read More
Could new mobile biometrics hold the key to global traveller identity?
News / Technology
Could new mobile biometrics hold the key to global traveller identity?
By Marisa Garcia | March 2, 2017
We’ve been told to expect the end of the passport, replaced by a secure and digital traveller... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More