Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Travelers who take selfies remember their trips better, study claims
News / Technology
Travelers who take selfies remember their trips better, study claims
By Sean O'Neil | November 15, 2016
The conventional wisdom is that taking pictures reduces a traveler's chance of  remembering a trip's... Read More
Travel startup Lola acquires Room 77, the hotel metasearch platform
News / Technology
Travel startup Lola acquires Room 77, the hotel metasearch platform
By Sean O'Neil | November 15, 2016
Travel technology startup Lola has acquired Room 77, the hotel metasearch platform. Terms of the deal... Read More
Expedia brings its web test tubes to the UK
News / Technology
Expedia brings its web test tubes to the UK
By Linda Fox | November 14, 2016
Expedia Inc has created a "usability lab" based in London, its first outside of the US. The role of... Read More
Softbank admits wrinkles in its investment in taxi-hailing app Ola
News / Technology
Softbank admits wrinkles in its investment in taxi-hailing app Ola
By Kevin May | November 14, 2016
Japanese finance house and investment group Softbank has signalled a financial write-down in its... Read More
A pat down by robots coming soon to airport security?
News / Technology
A pat down by robots coming soon to airport security?
By Linda Fox | November 14, 2016
Robots and artificial intelligence are being tipped to take over security processes at airports and... Read More
Lufthansa brings Mildred to the chat table
News / Technology
Lufthansa brings Mildred to the chat table
By Linda Fox | November 11, 2016
Lufthansa is the latest to join the chatbot rush with its Mildred assistant on Facebook Messenger. The... Read More
Mobile in travel: driving innovation with APIs
From Our Partners / Technology
Mobile in travel: driving innovation with APIs
By Sponsored Content | November 10, 2016
Tech giant IBM handily describes APIs as "the building blocks of transformation" and "the digital glue... Read More
Mobile app startups - Tipi, MyStay, Tripwire
News / Technology
Mobile app startups - Tipi, MyStay, Tripwire
November 10, 2016
This is a regular roundup of some of the latest mobile application startup launches in travel covering... Read More
Hotel tech, in-room functionality and guest services - a digital overview
News / Technology
Hotel tech, in-room functionality and guest services - a digital overview
By Kevin May | November 10, 2016
With hundreds of thousands of hotels around the world, it is difficult to get a genuine overview of... Read More
Getting brands closer to travellers through chat and virtual reality
News / Technology
Getting brands closer to travellers through chat and virtual reality
By Linda Fox | November 8, 2016
Travel agents need to look to new technologies, such as chat services and virtual reality, to meet the... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More