Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

The electronic devices ban and the airlines' drive for personalization
News / Technology
The electronic devices ban and the airlines' drive for personalization
By Marisa Garcia | April 4, 2017
While the electronics ban imposed on flights from Middle Eastern and African countries to the US and... Read More
Chatbots ready to seize the IM initiative
News / Technology
Chatbots ready to seize the IM initiative
By Martin Cowen | April 3, 2017
Juniper Research expects that chatbots will play an increasingly important role in the technical and... Read More
Aviation tech heavyweights join forces on cybersecurity
News / Technology
Aviation tech heavyweights join forces on cybersecurity
By Martin Cowen | April 3, 2017
SITA has linked up with Airbus to provide a cybersecurity service designed specifically for the air... Read More
Destination inspiration takes off on in-flight entertainment
News / Technology
Destination inspiration takes off on in-flight entertainment
By Marisa Garcia | April 3, 2017
Digital destination marketing is taking off on aircraft with the integration of interactive... Read More
Gulf carriers seek ways to ease laptop ban
News / Technology
Gulf carriers seek ways to ease laptop ban
By Michele McDonald | March 31, 2017
The three major Gulf carriers -- Qatar Airways, Etihad and Emirates -- are developing workarounds to... Read More
Sabre overhauls GetThere, Radius Travel picks MTrip, and more...
News / Technology
Sabre overhauls GetThere, Radius Travel picks MTrip, and more...
By PhocusWire | March 31, 2017
This is a roundup of product news and announcements for devices in tourism and hospitality for March... Read More
The seamless travel ideal is now virtually a reality
News / Technology
The seamless travel ideal is now virtually a reality
By Marisa Garcia | March 29, 2017
Seamless travel, the idea of a smooth journey from your home to your destination and back... Read More
Travelaer raises €4.3 million to improve online customer experience
News / Technology
Travelaer raises €4.3 million to improve online customer experience
By Kevin May | March 29, 2017
Product development and geographic expansion are on the schedule for Travelaer after it raised a €4.3... Read More
Big room for growth in ancillaries for Asian travel brands
News / Technology
Big room for growth in ancillaries for Asian travel brands
By Marisa Garcia | March 29, 2017
Asian travel brands have plenty of room to grow sales of ancillaries by presenting customers with... Read More
IATA chief: Find alternative to electronics ban now
News / Technology
IATA chief: Find alternative to electronics ban now
By Michele McDonald | March 28, 2017
IATA sent out an urgent call to governments to come up with alternatives to the US and UK’s bans on... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More