Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Hotels face a crucial moment for social messaging and chat tools
News / Technology
Hotels face a crucial moment for social messaging and chat tools
By Sean O'Neil | November 8, 2016
Messaging is exploding as an engagement channel at hotels. Within the past year, hotel brands and... Read More
Priceline Group makes move into ground transportation with Rideways launch
News / Technology
Priceline Group makes move into ground transportation with Rideways launch
By Kevin May | November 8, 2016
Ground transportation is in the cross hairs of the Priceline Group as it starts rolling out a new... Read More
A reality check for airlines and the direct channel
News / Technology
A reality check for airlines and the direct channel
By Linda Fox | November 7, 2016
Look beyond websites to the digital behaviour of 16 year olds for clues to where mobile travel booking... Read More
OpenKey raises $8 million to open more hotel doors with mobile devices
News / Technology
OpenKey raises $8 million to open more hotel doors with mobile devices
By Kevin May | November 4, 2016
Hotel keyless door entry technology provider OpenKey has raised $8 million in a Series A investment... Read More
Running the gamut of innovation, corporate travel style
News / Technology
Running the gamut of innovation, corporate travel style
By Linda Fox | November 3, 2016
With a sector so full of policies and process, it's hard to imagine innovation and corporate travel in... Read More
The complete guide to online marketing and strategy for independent hotels (part one)
News / Technology
The complete guide to online marketing and strategy for independent hotels (part one)
By Patrick Landman | November 1, 2016
We have put together a complete hotel internet marketing plan for independent hotels on how to drive... Read More
EZee Technosys puts PMS on mobile, Emirates connects with Thales for 777Xs, and more...
News / Technology
EZee Technosys puts PMS on mobile, Emirates connects with Thales for 777Xs, and more...
By PhocusWire | October 31, 2016
This is a roundup for product news and announcements for travel DEVICES in tourism and hospitality for... Read More
MakeMyTrip will keep growing with Ibibo on board
News / Technology
MakeMyTrip will keep growing with Ibibo on board
By Martin Cowen | October 28, 2016
MakeMyTrip's merger with Ibibo Group means that profitability is "closer now than before," but growth... Read More
Chat is where it's at for KLM as it finds customers on new platforms
News / Technology
Chat is where it's at for KLM as it finds customers on new platforms
By Linda Fox | October 28, 2016
KLM is betting big on chat services as part of its quest to go where its customers are. The company... Read More
VIDEO: The evolution of mobile travel: Where to invest next?
News / Technology
VIDEO: The evolution of mobile travel: Where to invest next?
By PhocusWire | October 27, 2016
Mobile travel is no longer a race to the functionality finish, adding the latest feature into a basic... Read More
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