Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Hoteliers need to think wifi not Weibo to satisfy Chinese outbound
News / Technology
Hoteliers need to think wifi not Weibo to satisfy Chinese outbound
By Martin Cowen | July 25, 2017
The sixth edition of hotels.com's annual Chinese International Travel Monitor identifies a disconnect... Read More
Five tools to improve direct booking conversion rates
News / Technology
Five tools to improve direct booking conversion rates
By Viewpoints | July 25, 2017
The average conversion rate for direct bookings is about 1%. How can hoteliers convert those 99%... Read More
Yatra makes big corporate travel statement with Air Travel Bureau takeover
News / Technology
Yatra makes big corporate travel statement with Air Travel Bureau takeover
By Martin Cowen | July 24, 2017
India's Nasdaq-listed OTA Yatra.com has agreed to acquire Air Travel Bureau (ATB) for an undisclosed... Read More
Data and design can keep mobile travellers engaged
News / Technology
Data and design can keep mobile travellers engaged
By Viewpoints | July 21, 2017
Our lives have become increasingly mobile, with research showing that US consumers spend more than... Read More
Move over bots, email is still the boss
News / Technology
Move over bots, email is still the boss
By Martin Cowen | July 21, 2017
US consumers prefer travel and hospitality brands to communicate with them via email rather than other... Read More
Mobile app startups - Gyde & Seek, Wander, Proximity Grid
News / Technology
Mobile app startups - Gyde & Seek, Wander, Proximity Grid
By PhocusWire | July 21, 2017
This is a regular roundup of some of the latest mobile application startup launches in travel covering... Read More
Imagine the seamless travel experience
From Our Partners / Technology
Imagine the seamless travel experience
By Sponsored Content | July 20, 2017
Travel providers are continuing to amaze when it comes to UX and making their customers’ journey as... Read More
Jumia upgrades its social customer service with Salesforce for Messenger
News / Technology
Jumia upgrades its social customer service with Salesforce for Messenger
By Martin Cowen | July 20, 2017
African OTA Jumia Travel claims to be first business in the region to integrate Facebook Messenger... Read More
Travel apps need a data-centric approach to marketing
News / Technology
Travel apps need a data-centric approach to marketing
By Viewpoints | July 18, 2017
It’s a case of good news/bad news for the travel app industry. The good news is that people are using... Read More
Travelport helps passengers with mobile rebooking technology
News / Technology
Travelport helps passengers with mobile rebooking technology
By Linda Fox | July 17, 2017
Travelport is claiming a first with the launch of Resolve, technology for airlines to help passengers... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More