Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

VIDEO: GDSs survive but full content agreements will not
News / Distribution
VIDEO: GDSs survive but full content agreements will not
By Kevin May | November 9, 2017
British Airways has got it right, but Lufthansa has not - that's the view emerging over the latest... Read More
sift science
News / Technology
How established travel companies are breaking new ground
By Bernadette Giacomazzo | November 9, 2017
Established companies put forth new innovations – but who at The Phocuswright Conference's Launch... Read More
makemytrip
News / Technology
India: travel tech’s final frontier
By Bernadette Giacomazzo | November 9, 2017
With more than 800 million Indians on mobile platforms – and 430 million Indians on laptop platforms... Read More
Travelport dives into digital traveler differences
News / Technology
Travelport dives into digital traveler differences
By Marisa Garcia | November 8, 2017
Travelport has published research into digital traveler behaviour with spotlights on various regional... Read More
Startup and emerging hotel apps: a trend for 2018 and beyond?
News / Online
Startup and emerging hotel apps: a trend for 2018 and beyond?
By Bernadette Giacomazzo | November 8, 2017
This year’s Phocuswright Conference Summit showed a growing trend in hotel apps – but is that a sign... Read More
Phocuswright Summit
News / Startups
The top 5 judges' questions from the 2017 Phocuswright Summit
By Bernadette Giacomazzo | November 8, 2017
Here are the five best questions that the Phocuswright Dragons asked Summit participants.... Read More
Concur wears corporate online booking tool crown
News / Technology
Concur wears corporate online booking tool crown
By Jay Boehmer | November 8, 2017
Since Concur entered the corporate booking market a decade ago by acquiring travel and expense tech... Read More
From the WIT desk: The next billion users
News / Technology
From the WIT desk: The next billion users
By Siew Hoon Yeoh | November 8, 2017
During the WIT conference last month, one clear message hit home – how tech and travel brands in the... Read More
KLM pilots Messenger chat to help convert online visitors
News / Technology
KLM pilots Messenger chat to help convert online visitors
By Marisa Garcia | November 8, 2017
KLM Royal Dutch Airlines has launched trials of Facebook Messenger chat service on its website in... Read More
Ebix acquires Asia-Pacific web agency Via.com for $75M
News / Technology
Ebix acquires Asia-Pacific web agency Via.com for $75M
By Bernadette Giacomazzo | November 7, 2017
The leading supplier of cross-industry on-demand software and e-commerce services will acquire the... Read More
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From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More