Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Interview: Designing apps for the future with HotelTonight's Madhu Prabaker
Interview / Technology
Interview: Designing apps for the future with HotelTonight's Madhu Prabaker
By Nick Vivion | August 31, 2017
HotelTonight's Madhu Prabaker has built a career in designing experiences for a peculiar kind of... Read More
Ctrip heralds early success of Skyscanner's direct booking option
News / Technology
Ctrip heralds early success of Skyscanner's direct booking option
By Martin Cowen | August 31, 2017
Ctrip's second quarter earnings release talks about a 50% improvement in mobile conversion rates from... Read More
A defining moment for dynamic pricing and offers
From Our Partners / Technology
A defining moment for dynamic pricing and offers
By Sponsored Content | August 29, 2017
This is a viewpoint by Daniel Friedli of Travel in Motion, on behalf of Datalex . With the trend... Read More
tnoozLIVE@Arival: the In-Destination Event
Webinars / Technology
tnoozLIVE@Arival: the In-Destination Event
By Nick Vivion | August 28, 2017
We're going live at Arival, the travel industry's first and only conference devoted to the dynamic... Read More
Can Blockchain technology liberate travel inventory?
News / Technology
Can Blockchain technology liberate travel inventory?
By Viewpoints | August 25, 2017
This is a viewpoint by Trond Vidar Bjorøy, head of product development and implementation, Nordics for... Read More
Uber's first deck - correct about GPS and data, less so on profit
News / Technology
Uber's first deck - correct about GPS and data, less so on profit
By Martin Cowen | August 25, 2017
If there is such a thing as a sharing economy historian, then access to Uber's first pitch deck could... Read More
Technology is easing the journey for business travelers
News / Technology
Technology is easing the journey for business travelers
By Marisa Garcia | August 25, 2017
Carlson Wagonlit Travel has released a study which shows that business travelers still view “being... Read More
KLM introduces WeChat payments
News / Technology
KLM introduces WeChat payments
By Marisa Garcia | August 24, 2017
KLM is claiming a first with its announcement of being the first airline outside of China to accept... Read More
Delta adds video chat to customer service line-up
News / Technology
Delta adds video chat to customer service line-up
By Marisa Garcia | August 23, 2017
Delta Air Lines is escalating the race for airline digital customer service by introducing a video... Read More
In-destination is worth billions but without mobile, forget it
From Our Partners / Technology
In-destination is worth billions but without mobile, forget it
By Sponsored Content | August 22, 2017
This is a viewpoint from Robert Meza, head of travel at the ENTERTAINER. A game-changing conversation... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More