Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Virtual reality: All hype and no substance?
News / Technology
Virtual reality: All hype and no substance?
By Viewpoints | January 16, 2018
This is a viewpoint from Chris Elson, client development manager at Diverse Interactive. Walking... Read More
Meet the people behind the cryptos
Notated News / Technology
Meet the people behind the cryptos
By Nellie Bowles - New York Times | January 15, 2018
The cryptocurrency community is centered around a tightknit group of friends - developers,... Read More
Helix buys attractions tech startup Booking Boss
News / Technology
Helix buys attractions tech startup Booking Boss
By Kevin May | January 15, 2018
Australia-based Booking Boss, provider of booking and ticketing tools to operators in tours and... Read More
Hotel technology adoption: What can be learned from a Polish auto repair shop
News / Technology
Hotel technology adoption: What can be learned from a Polish auto repair shop
By Simone Puorto | January 15, 2018
Back in November when tnooz published its article "Can airlines speed up their adoption of new... Read More
Generational challenge: Expedia looks at US traveler trends across Boomers, Gen-X, Y and Z
News / Technology
Generational challenge: Expedia looks at US traveler trends across Boomers, Gen-X, Y and Z
By Marisa Garcia | January 15, 2018
Expedia has shared the results of a multi-generational travel study, conducted in partnership with The... Read More
Amadeus AI chatbot Asia Pacific
News / Distribution
Amadeus debuts AI chatbot for Asia Pacific
By Mitra Sorrells | January 12, 2018
Amadeus is making further inroads into the Asia Pacific online travel market with the launch of a... Read More
Freebird continues expansion in corporate travel, plots next move in data
News / Technology
Freebird continues expansion in corporate travel, plots next move in data
By Kerry Medina | January 12, 2018
The corporate travel segment is just good business for Freebird, the startup that rebooks travelers... Read More
IHG starts major Amadeus tech move with Kimpton
News / Technology
IHG starts major Amadeus tech move with Kimpton
By Kevin May | January 11, 2018
Kimpton is the first group of properties within the InterContinental Hotels Group to... Read More
Four focus areas for travel marketers to unlock the mobile opportunity
News / Technology
Four focus areas for travel marketers to unlock the mobile opportunity
By Viewpoints | January 11, 2018
This is a viewpoint from Nancy Hall, senior vice president at Conversant. Earlier this year, digital... Read More
Hoteliers: Here are six noteworthy products launching at CES 2018
News / Technology
Hoteliers: Here are six noteworthy products launching at CES 2018
By Kevin Farrell | January 10, 2018
It's Media Day here at CES 2018, where we'll be live-blogging our way through the most notable... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More