Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

cryptocurrency-facebook-dollar
Notated News / Technology
Hard currency wins as Facebook bans cryptocurrency ads
By Kurt Wagner - Recode | January 31, 2018
Interesting move here as Facebook confirms it is banning all ads that promote... Read More
Video: the impact of AI on improving hotel conversion rates
News / Technology
Video: the impact of AI on improving hotel conversion rates
By PhocusWire | January 31, 2018
Frank Reeves, co-founder and CEO from Avvio, one of the many super-smart travel tech businesses set up... Read More
American Express swoops on chat-based assistant Mezi
News / Technology
American Express swoops on chat-based assistant Mezi
By Linda Fox | January 31, 2018
American Express has acquired chat-based travel assistant Mezi with terms of the deal undisclosed.... Read More
Google drives ahead with autonomous vehicle investment
News / Technology
Google drives ahead with autonomous vehicle investment
By Kevin May | January 30, 2018
Google spin-off Waymo is ordering "thousands" of new, self-driving vehicles as part of its program to... Read More
American Express buys Mezi chatbot
News / Startups
AmEx buys Mezi, embraces "do-it-for-me" model
By Mitra Sorrells | January 30, 2018
American Express has acquired artificial intelligence-powered assistant Mezi, which co-founder and CEO... Read More
Canada blockchain ID system test
News / Technology
Canada tests blockchain-based ID system for international travel
By Mitra Sorrells | January 30, 2018
The Canadian government is designing a project between its country and the Netherlands to test a new... Read More
Wi-Fi now on 82 airlines, system upgrades on the rise
News / Technology
Wi-Fi now on 82 airlines, system upgrades on the rise
By Jill Menze | January 30, 2018
In-flight Wi-Fi is more prevalent than it’s ever been, with 82 airlines now offering the service, up... Read More
Ryanair, Toncheng-Elong, TripIt and more news briefs today...
Notated News / Technology
Ryanair, Toncheng-Elong, TripIt and more news briefs today...
By PhocusWire | January 30, 2018
Ryanair announces credit program… Toncheng-Elong adds wallet features… TripIt shares airport wait... Read More
Tech buyers believe in space tourism and Hyperloop, unsure about flying cars
From Our Partners / Technology
Tech buyers believe in space tourism and Hyperloop, unsure about flying cars
By Sponsored Content | January 30, 2018
This is a viewpoint from David Chapple, event director for Travel Technology Europe. It may sound like... Read More
New report from WEF describes future travellers' 'digital identity'
News / Technology
New report from WEF describes future travellers' 'digital identity'
By Michele McDonald | January 29, 2018
A new report from the recent World Economic Forum aims to break down the barriers to a saner means of... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More