Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

tnoozLIVE@CES 2018: Live blogging from the world's biggest tech event
News / Technology
tnoozLIVE@CES 2018: Live blogging from the world's biggest tech event
By Nick Vivion | January 10, 2018
While we're not streaming live, we're live blogging from CES 2018. As the world's biggest technology... Read More
LG's new robots designed to replace hotel staff
Notated News / Technology
LG's new robots designed to replace hotel staff
By Esther Hertzfeld - Hotel Management | January 10, 2018
With its new line of robots, LG is going one step further with physical robots powered to deliver... Read More
Video: Don't believe the hype of digital assistants - embrace it
News / Technology
Video: Don't believe the hype of digital assistants - embrace it
By Kevin May | January 10, 2018
The emergence of digital assistants in the past few years has excited many people in the travel... Read More
Ctrip and Priceline dine out together
News / Technology
Ctrip and Priceline dine out together
By Martin Cowen | January 10, 2018
Ctrip's Chinese customers visiting North America will be able to book restaurants using Priceline... Read More
hotel-revenue-management-2
Opinion / Distribution
Emerging technologies are outsmarting the hotel revenue model
By Rom Hendler - InnoVel | January 10, 2018
Just when hoteliers thought they’ve mastered the art of working with online travel agents, there seems... Read More
How airlines can do social media service better
News / Technology
How airlines can do social media service better
By Marisa Garcia | January 10, 2018
Social media customer service firm Conversocial has published its Airline Benchmark Report for 2018,... Read More
maidbot wrapup
Notated News / Technology
Klook, Maidbot, Peakwork and more news briefs today...
By PhocusWire | January 9, 2018
In our latest wrap-up of news in brief: Klook rolls out Mobile Pass… Bissell invests in Maidbot…... Read More
Behold the electric flying taxi
Notated News / Technology
Behold the electric flying taxi
By Andrew Hawkins - The Verge | January 9, 2018
Helicopters aren’t typically found among the gadget and car insanity at CES, but Bell Helicopter... Read More
Amadeus tests transactional bot in Thailand
News / Technology
Amadeus tests transactional bot in Thailand
By Martin Cowen | January 9, 2018
An Indian-based chatbot specialist, which has received funding from a US-based incubator, has... Read More
The top 10 technology priorities for airlines in 2018
News / Technology
The top 10 technology priorities for airlines in 2018
By Marisa Garcia | January 9, 2018
Each new year gives us a unique opportunity to review priorities and put together a sound plan for... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More