Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

How AGI is building the tech for AI agents to book travel
From Our Partners / Technology
How AGI is building the tech for AI agents to book travel
By PhocusWire | October 7, 2025
The San Francisco-based startup has partners and investors including Visa, Point 72, Menlo Ventures... Read More
Expedia partners with Perplexity for Comet launch
News / Technology
Expedia partners with Perplexity for Comet launch
By Morgan Hines | October 6, 2025
Expedia is offering Silver status in its OneKey loyalty program in exchange for users downloading... Read More
Plusgrade acquires Oaky, plans unified upsell platform
News / Technology
Plusgrade acquires Oaky, plans unified upsell platform
By Linda Fox | October 6, 2025
Plusgrade's deal to acquire Oaky is its third in recent years following its acquisition of UpStay and... Read More
Amex GBT, Concur partner for integrated travel and expense offering
News / Technology
Amex GBT, Concur partner for integrated travel and expense offering
By Michael B. Baker - BTN | October 3, 2025
The offering, dubbed Complete, is a combined effort of both companies that will be available to... Read More
PhocusWire's weekly travel tech news briefs: Booking.com, HBX, Travelport and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Booking.com, HBX, Travelport and more...
By PhocusWire | October 3, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Hotel chains struggle with AI strategy, independents see fast ROI
News / Technology
Hotel chains struggle with AI strategy, independents see fast ROI
By Marisa Garcia | October 3, 2025
Separate studies from H2c and TakeUp capture perspectives on artificial intelligence usage from more... Read More
HTS adds AI-powered support tool for travel sellers
News / Technology
HTS adds AI-powered support tool for travel sellers
By Morgan Hines | October 1, 2025
HTS Assist is meant to offer end-to-end autonomous customer support through voice and chat... Read More
Mews adds housekeeping tech to platform with acquisition of Flexkeeping
News / Technology
Mews adds housekeeping tech to platform with acquisition of Flexkeeping
By Linda Fox | September 30, 2025
Flexkeeping said its technology has helped hotel teams become 40% more productive, reduced guest... Read More
Hospitable looks to platform users and employees to raise $1.5M
News / Technology
Hospitable looks to platform users and employees to raise $1.5M
By Linda Fox | September 30, 2025
The company describes itself as a short-term rental super app offering a range of services including... Read More
TikTok launches travel advertising solution
News / Technology
TikTok launches travel advertising solution
By Morgan Hines | September 29, 2025
TikTok’s Travel Ads is meant to connect users with hotel, destination, flight and cruise catalogs as... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More