Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Trip.com Group's COO Xing Xiong reflects on the AI age
News / Technology
Trip.com Group's COO Xing Xiong reflects on the AI age
By Yeoh Siew Hoon - WiT | October 24, 2025
At WiT’s 20th anniversary conference, Trip.com Group's COO Xing Xiong spoke about navigating... Read More
Assistance needed: How airlines can improve the experience for vulnerable travelers
News / Technology
Assistance needed: How airlines can improve the experience for vulnerable travelers
By Linda Fox | October 24, 2025
With the aging global population and neurodiversity increasingly in the spotlight, there's room for... Read More
Hotels push live ChatGPT integrations as AI search goes bookable
News / Technology
Hotels push live ChatGPT integrations as AI search goes bookable
By Matthew Parsons | October 23, 2025
Following OpenAI’s launch of “ChatGPT apps,” experts predict that AI search platforms will soon be... Read More
Airbnb adds social tools for experiences and updates host capabilities
News / Technology
Airbnb adds social tools for experiences and updates host capabilities
By Abby Crotty | October 21, 2025
Guests can now interact with other travelers they meet on experiences, while hosts can set new... Read More
AI’s new gatekeepers: How Booking.com and Expedia are hijacking the future of travel
Opinion / Technology
AI’s new gatekeepers: How Booking.com and Expedia are hijacking the future of travel
By Brad Brewer - Agentic Hospitality | October 21, 2025
The EU’s Digital Markets Act forces the biggest online “gatekeepers” to play fair, but it doesn’t yet... Read More
Google launches Google Maps in Gemini API
News / Technology
Google launches Google Maps in Gemini API
By Morgan Hines | October 20, 2025
Google said the mechanism will be similar to grounding with Google Search, which provides increased... Read More
How the corporate travel sector should think about AI
News / Technology
How the corporate travel sector should think about AI
By Morgan Hines | October 20, 2025
Commitment to AI use and learning matters as corporate travel starts to adopt the new technology.... Read More
PhocusWire's weekly travel tech news briefs: Amex GBT, PriceLabs, Expedia, Trust My Group and more
News / Technology
PhocusWire's weekly travel tech news briefs: Amex GBT, PriceLabs, Expedia, Trust My Group and more
By PhocusWire | October 17, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Delta Air Lines on measured NDC, AI approach
News / Technology
Delta Air Lines on measured NDC, AI approach
By Morgan Hines | October 17, 2025
Steve Sear, EVP of global sales and distribution for Delta Air Lines, discussed why the airline isn’t... Read More
HotelPORT adds $1.5M in funding for strategic initiatives
News / Technology
HotelPORT adds $1.5M in funding for strategic initiatives
By Linda Fox | October 16, 2025
The finance will be put towards initiatives including AI-powered content and technology to boost guest... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More