Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Royal Caribbean CEO opens up on AI use
News / Technology
Royal Caribbean CEO opens up on AI use
By Morgan Hines | September 23, 2025
Jason Liberty, CEO of Royal Caribbean Group, shared that AI is being used in “everything we do" at the... Read More
Direct Travel acquires ATPI to expand Avenir technology globally
News / Technology
Direct Travel acquires ATPI to expand Avenir technology globally
By Linda Fox | September 22, 2025
Direct Travel hopes to speed up the rollout of its Spotnana-based booking technology through the... Read More
Exploring the intersection of digital identity and AI in travel
News / Technology
Exploring the intersection of digital identity and AI in travel
By Abby Crotty | September 22, 2025
In the fifth and final installment of The New Age(nts) Trend Series, panelists discussed the future of... Read More
PhocusWire's weekly travel tech news briefs: Amadeus, SITA, Navan and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Amadeus, SITA, Navan and more...
By PhocusWire | September 19, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
OpenAI chairman shares vision on travel’s AI future
News / Technology
OpenAI chairman shares vision on travel’s AI future
By Morgan Hines | September 19, 2025
Bret Taylor, chairman of the board for OpenAI and co-founder of AI startup Sierra, discussed how he... Read More
64% of travelers would pay for AI assistant to provide in-trip information
News / Technology
64% of travelers would pay for AI assistant to provide in-trip information
By Abby Crotty | September 18, 2025
The Amadeus study investigates the role new technology plays in transforming the travel industry with... Read More
Are we primed for an AI crash? Travel stakeholders weigh in
News / Technology
Are we primed for an AI crash? Travel stakeholders weigh in
By Morgan Hines | September 18, 2025
Are we having technology innovation déjà vu? Many are likening AI’s rise to the dot-com era that led... Read More
The New Age(nts) Trend Series Part 5: Convergence of GenAI with digital Identity
Event / Technology
The New Age(nts) Trend Series Part 5: Convergence of GenAI with digital Identity
September 17, 2025
Join Phocuswright for this series of online conversations exploring the impact of generative AI and... On Demand
Airbnb to launch hotel interface
News / Technology
Airbnb to launch hotel interface
By Morgan Hines | September 17, 2025
Brian Chesky’s discussion of a hotel feature on the Airbnb app follows a fee structure change that... Read More
Hotels and innovation—keeping guests and staff center stage
From Our Partners / Technology
Hotels and innovation—keeping guests and staff center stage
By Chelsea Salamone - Thayer Investment Partners | September 17, 2025
Ultimately, hospitality tech must never lose sight of the human element inherent in a terrific guest... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More