Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Amex GBT to unveil upgraded Egencia with agentic search
News / Technology
Amex GBT to unveil upgraded Egencia with agentic search
By Michael B. Baker - Business Travel News | November 13, 2025
Amex GBT's total transaction value increased 23% year over year to $9.5 billion. Excluding CWT, the... Read More
AI at sea: How cruise lines are turning generative tech into practical tools
News / Technology
AI at sea: How cruise lines are turning generative tech into practical tools
By Marisa Garcia | November 13, 2025
Cruise lines are increasing AI use, exploring marketing automation, guest personalization and... Read More
Tracking the airline journey from data silos to AI insights
News / Technology
Tracking the airline journey from data silos to AI insights
By Linda Fox | November 12, 2025
Airline executives shared insights during a session on how data and AI are reshaping airline... Read More
Grab to invest $60M in remote driving tech company Vay
News / Technology
Grab to invest $60M in remote driving tech company Vay
By Abby Crotty | November 11, 2025
Grab has existing partnerships with autonomous vehicle companies May Mobility and WeRide.  ... Read More
The future of agentic payments in travel
News / Technology
The future of agentic payments in travel
By Morgan Hines | November 11, 2025
Agentic commerce is becoming a reality—how far is the travel industry from moving to AI-powered... Read More
PhocusWire's weekly travel tech news briefs: Amadeus, Meili, HTS and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Amadeus, Meili, HTS and more...
By PhocusWire | November 7, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.... Read More
Hotels turn to AI and automation to drive profitability amid economic uncertainty
From Our Partners / Technology
Hotels turn to AI and automation to drive profitability amid economic uncertainty
By Cathy Walsh | November 5, 2025
By transforming compliance from a manual process into an intelligent, automated function, hotel... Read More
How MCP could reshape travel
News / Technology
How MCP could reshape travel
By Mark Frary | November 5, 2025
Implementing model context protocol (MCP) could improve customer experience and save travel companies... Read More
Why the looming AI-induced channel explosion could be a win for independents
Opinion / Technology
Why the looming AI-induced channel explosion could be a win for independents
By Shahar Goldboim - Boom | November 4, 2025
Boom founder and CEO Shahar Goldboim shares his thoughts on the rise of agentic AI and how it might... Read More
Juniper Group adds Inspiretec in latest travel tech acquisition
News / Technology
Juniper Group adds Inspiretec in latest travel tech acquisition
By Abby Crotty | November 3, 2025
So far this year, Juniper Group has also acquired InteRES, RezMagic and BMF.... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More