Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Bitter roots, sweet fruit - the current state of marketing automation in hospitality
Opinion / Technology
Bitter roots, sweet fruit - the current state of marketing automation in hospitality
By Simone Puorto - Simone Puorto Consulting | January 30, 2019
Hotels are skeptical about investing in marketing automation for economic and cultural reasons, but... Read More
Switchfly in new hands as private equity firms take over loyalty tech provider
News / Technology
Switchfly in new hands as private equity firms take over loyalty tech provider
By Kevin May | January 29, 2019
Golub Capital and L Capital take a controlling stake in the business, with a new CEO coming in as... Read More
A new era of personalization - for both travelers and suppliers
Opinion / Technology
A new era of personalization - for both travelers and suppliers
By Benoit Jolin - Expedia Group | January 29, 2019
The travel industry is entering an age of both traveler and supplier personalization - leveraging... Read More
Intelity raises $44M to fuel global expansion of guest management platform
News / Technology
Intelity raises $44M to fuel global expansion of guest management platform
By Kevin May | January 28, 2019
The investment in the back-of-house software suite from private equity firm LLR Partners follows... Read More
Busting a billion-dollar digital myth for cruise lines
From Our Partners / Technology
Busting a billion-dollar digital myth for cruise lines
By Apurva Chamaria - RateGain | January 28, 2019
Major cruise lines are undergoing unprecedented digital transformation, committing billions of dollars... Read More
Consumers want companionship - but not from humans - while traveling
News / Technology
Consumers want companionship - but not from humans - while traveling
By Jill Menze | January 25, 2019
According to a new study from Sabre, a desire to avoid humans, virtual companions and new... Read More
TUI-augmented-reality
News / Technology
TUI adds a touch of (augmented) reality to tours and activities
By Linda Fox | January 24, 2019
TUI Destination Experiences is experimenting with augmented reality on glasses to enable travelers to... Read More
uplift-123-million-investment-2019
News / Technology
Uplift banks $123M round to expand travel payment service on multiple fronts
By Kevin May | January 23, 2019
A $123 million financing round led by Madrone Capital Partners brings the total invested in the... Read More
Lufthansa invests alongside Hopper, plotting collaboration on artificial intelligence-led tools
News / Technology
Lufthansa invests alongside Hopper, plotting collaboration on artificial intelligence-led tools
By Kevin May | January 23, 2019
A "multimillion-dollar" deal will include a research collaboration and help spearhead the Canada-based... Read More
Flyiin secures first funding round of €2.4M for airline booking platform
News / Technology
Flyiin secures first funding round of €2.4M for airline booking platform
By Kevin May | January 22, 2019
Former Air Canada boss Montie Brewer is one of a number of airline industry execs who has backed the... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More