Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

TripActions business travel report
News / Technology
Business travel essential but frustrating, survey finds
By Mitra Sorrells | October 23, 2018
A gap in the user experience between consumer and corporate travel platforms leaves many business... Read More
In the green room at Phocuswright with... Matt Curtis
Interview / Technology
In the green room at Phocuswright with... Matt Curtis
By PhocusWire | October 23, 2018
As founder of Smart City Policy Group which he set up a year ago, Curtis works with governments and... Read More
SevenRooms gets voice tech boost from Amazon Alexa Fund
News / Startups
SevenRooms gets voice tech boost from Amazon Alexa Fund
October 22, 2018
SevenRooms has received investment from Amazon’s Alexa fund to develop voice-enabled technology... Read More
Big news - PhocusWire is acquiring tnooz
News / Technology
Big news - PhocusWire is acquiring tnooz
By PhocusWire | October 19, 2018
It's easy to forget that PhocusWire is still less than 12 months old - so we're thrilled today to be... Read More
lufthansa-ai-ads
News / Technology
Lufthansa partners with IBM Watson for AI-driven advertising
By Linda Fox | October 19, 2018
Lufthansa is claiming a first with the launch of an advertising campaign using artificial... Read More
Three ways hoteliers are kicking silos of technology for good (finally)
Opinion / Technology
Three ways hoteliers are kicking silos of technology for good (finally)
By Klaus Kohlmayr - IDEAS | October 18, 2018
Stop me if you’ve heard this before: In the age of OTAs and industry disruption, effectively managing... Read More
airasia-google-cloud
News / Technology
AirAsia enlists Google for help in digital transformation
By Linda Fox | October 18, 2018
AirAsia is working with Google Cloud to apply AI and machine learning technology to its data.... Read More
How airlines can get it right when things go wrong
News / Technology
How airlines can get it right when things go wrong
By Marisa Garcia | October 18, 2018
IATA’s 2018 Global Passenger Survey (GPS) included insights on passenger preferences to manage... Read More
Kiwi.com prizes input from coders
News / Technology
Kiwi.com prizes input from coders
By Martin Cowen | October 18, 2018
Flight comparison website Kiwi.com is relaunching its Travelling Salesman Challenge for 2018, after... Read More
StartUp Pitch - Mobile hotel training platform Boost gets EHL funding
News / Technology
StartUp Pitch - Mobile hotel training platform Boost gets EHL funding
By Martin Cowen | October 18, 2018
Boost, a startup providing a mobile learning platform for the hospitality industry, has announced... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More