Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

STR hotel data giant sold to CoStar Group for $450M
News / Technology
STR hotel data giant sold to CoStar Group for $450M
By Kevin May | October 1, 2019
STR was created in 1985 by Randy and Carolyn Smith as a benchmarking and analytics service for hotels.... Read More
singapore-airlines-WAF19
News / Startups
VIDEO: Singapore Airlines on digital innovation, internal buy-in and prioritizing projects
By Linda Fox | October 1, 2019
Singapore Airlines' Jerome Thil talks to PhocusWire at the World Aviation Festival 2019 on recent... Read More
Airbus-WAF-2019
News / Technology
VIDEO: Airbus on the airline wishlist, sharing data and onboard connectivity
By Linda Fox | September 30, 2019
During the World Aviation Festival 2019, PhocusWire talked to Marc Fontaine about digital... Read More
CrowdRiff op ed AI for DMOs
Opinion / Technology
What a trip: How DMOs can leverage the power of AI
By Amrita Gurney - CrowdRiff | September 30, 2019
Artificial intelligence can help destination marketers deliver a more personalized experience to... Read More
travelbank superitinerary product launch
News / Technology
TravelBank creates "SuperItinerary" to capture bookings, spending and ancillaries in one place
By Mitra Sorrells | September 26, 2019
TravelBank's new SuperItinerary tracks appointments and bookings, trip spending and ancillary offers... Read More
VIDEO: IBM on airlines needing to maximize how they use data
News / Technology
VIDEO: IBM on airlines needing to maximize how they use data
By Kevin May | September 25, 2019
Airlines are sitting on mountains of data, but they - as passenger requirements and technology improve... Read More
WEBINAR REPLAY! Strong Customer Authentication for travel: are we there yet?
News / Technology
WEBINAR REPLAY! Strong Customer Authentication for travel: are we there yet?
By PhocusWire | September 24, 2019
There is still a lack of clarity regarding SCA implementation and use cases in the travel industry. We... Read More
visitgreenwich-destination-marketing
News / Technology
Can DMOs do better than Google in the trip inspiration stage?
By Linda Fox | September 24, 2019
Tourism professionals see a future role in providing inspirational content in the trip planning stages... Read More
What blockchain in corporate travel could mean for GDSs, TMCs
News / Technology
What blockchain in corporate travel could mean for GDSs, TMCs
By Jill Menze | September 24, 2019
At The Beat Live in New York, Mezi's Johnny Thorsen and Blockskye's Brook Armstrong discussed... Read More
destination marketing part 3 smart tech smart tourism
News / Technology
Destination marketing, part 3: On the road to smart, "real-time" tourism
By Mitra Sorrells | September 23, 2019
For the third piece in this month's series, we look at how technology is enabling DMOs to serve... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
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Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More