Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Will the travel industry adopt white box AI?
Opinion / Technology
Will the travel industry adopt white box AI?
By Norm Rose - Phocuswright | February 17, 2020
In the travel industry, we traditionally have a different term for a "black box," but in the context... Read More
coronavirus-hotel-airline-revenue-management
News / Technology
Coronavirus upends revenue management strategies for hotels and airlines
By Mitra Sorrells | February 14, 2020
The growing coronavirus outbreak is creating challenges for revenue managers across all sectors of the... Read More
cwt-messaging-service
News / Technology
CWT adds messaging service for travelers, ponders adding voice tech
By Linda Fox | February 13, 2020
The technology enables travelers to contact a counselor at any time of the day via desktop, mobile or... Read More
Travel Technology Europe 2020: Meet the innovators!
News / Technology
Travel Technology Europe 2020: Meet the innovators!
By PhocusWire | February 11, 2020
16 companies will compete across two competitions at this year's event in London: Phocuswright's... Read More
hotel signage impala
News / Technology
Impala seizes $20M in funding to invest in hotel booking tools
By Steven Lerner | February 10, 2020
The all-equity round is backed by Lakestar, which previously invested in Airbnb and GetYourGuide, and... Read More
Travel-tech-europe-2020-survey
News / Technology
Travel tech pros put sustainability behind economy as key challenges for 2020
By Linda Fox | February 10, 2020
A Travel Technology Europe survey highlights economic uncertainty as the greatest challenge facing the... Read More
ceo-interview-greg-webb-travelport
Interview / Technology
In The Big Chair - Greg Webb of Travelport
By Mitra Sorrells | February 10, 2020
Greg Webb became Travelport’s CEO in August 2019, shortly after the company went back to private... Read More
tourlane-carbon-offsetting
News / Technology
Tourlane offsets carbon emissions for itself and travelers in 2020
By Linda Fox | February 7, 2020
The Berlin-based company, which specializes in tailor-made trips, included estimated emissions from... Read More
Sounding Off: Safety should be at the forefront of improving business travel
Interview / Technology
Sounding Off: Safety should be at the forefront of improving business travel
By PhocusWire | February 7, 2020
Safety features should not be considered “added” to any travel program - they should be common and... Read More
Uber vows profitability by the end of 2020 as revenue grows, losses mount
News / Technology
Uber vows profitability by the end of 2020 as revenue grows, losses mount
By Steven Lerner | February 6, 2020
Uber completed its first full year in the public markets with an adjusted EBITDA loss of $2.7 billion... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More