Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Coronavirus is reshaping the airport experience of the future, part 2
Opinion / Technology
Coronavirus is reshaping the airport experience of the future, part 2
By Omar Abou Faraj - Dubz | April 30, 2020
The envisioned airport of the future would leverage intelligent operational and passenger... Read More
Coronavirus is reshaping the airport experience of the future, part 1
Opinion / Technology
Coronavirus is reshaping the airport experience of the future, part 1
By Omar Abou Faraj - Dubz | April 28, 2020
Airport technology and new customer interfaces can play a huge role in making the industry more... Read More
Destination X - How coronavirus will force destinations to stop overtourism
News / Technology
Destination X - How coronavirus will force destinations to stop overtourism
By PhocusWire | April 28, 2020
The destruction caused by the coronavirus provides destinations an opportunity to make long-overdue... Read More
simpliflying-covid-predictions
News / Technology
Post-coronavirus air travel: Disinfection tunnels, immunity passports and in-flight janitors
By Mitra Sorrells | April 24, 2020
Aviation marketing consultancy SimpliFlying has more than 70 suggestions of how airports and airlines... Read More
iinside-coronavirus-distance-tech
News / Technology
New technology measures distance between travelers in airport security lines
By Mitra Sorrells | April 22, 2020
Motion analytics company iinside is updating its technology to measure crowd density in airports in... Read More
Destination X - Getting business in order first for cruise
News / Technology
Destination X - Getting business in order first for cruise
By PhocusWire | April 21, 2020
If there is one segment of the travel, tourism and hospitality sector that will need help more than... Read More
Booking.com, Properly pilot cleaning program for short-term rentals
News / Technology
Booking.com, Properly pilot cleaning program for short-term rentals
By Jill Menze | April 21, 2020
The pilot is designed to help improve the cleaning scores of properties that do not meet Booking.com’s... Read More
How AI can save airline customer service teams in times of crisis
Opinion / Technology
How AI can save airline customer service teams in times of crisis
By Puneet Mehta - Netomi | April 20, 2020
As airlines deal with high volumes of customer service requests due to the coronavirus, artificial... Read More
Hotel digital transformation in the aftermath of coronavirus
Opinion / Technology
Hotel digital transformation in the aftermath of coronavirus
By Jordan Hollander - Hotel Tech Report | April 16, 2020
Coronavirus may have accelerated some trends around digital transformation in the hospitality... Read More
InPhocus, episode 5 - Showing your value when a crisis hits
News / Technology
InPhocus, episode 5 - Showing your value when a crisis hits
By PhocusWire | April 9, 2020
Miriam Moscovici of BCD Travel discusses what's at stake for business travel, the importance of... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More