Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

British Airways sees data breach fine significantly reduced
News / Technology
British Airways sees data breach fine significantly reduced
By Linda Fox | October 20, 2020
The U.K.-based carrier had a penalty for a data breach in June 2018 reduced to £20 million by the... Read More
Big Tech is eyeing the travel industry again with autonomous vehicle push
Opinion / Technology
Big Tech is eyeing the travel industry again with autonomous vehicle push
By Alex Bainbridge - Autoura | October 20, 2020
If the OTAs don't get involved now, tourist ground transportation and vehicle-based sightseeing will... Read More
SilverRail Technologies in management buyout from Expedia Group
News / Technology
SilverRail Technologies in management buyout from Expedia Group
By Kevin May | October 19, 2020
The SilverRail business is now wholly owned once again by the management team, and Expedia Group's... Read More
VIDEO: How aviation can unravel itself from travel's deepest crisis
News / Technology
VIDEO: How aviation can unravel itself from travel's deepest crisis
By Kevin May | October 19, 2020
Speaking at Phocuswright Europe 2020, Sergio Colella (SITA) and Rafael Schvartzman... Read More
covid-flaws-payment-systems-carlo
News / Technology
How COVID exposed flaws in antiquated hospitality payment systems
By Mitra Sorrells | October 19, 2020
Travel payments veteran and XanderPay CEO Mike Carlo says one solution for the hospitality industry is... Read More
orbitz-zoghlin-atpco-ceo
News / Technology
Orbitz co-founder Alex Zoghlin named ATPCO CEO, Rolf Purzer to retire
By Mitra Sorrells | October 15, 2020
Zoghlin will join ATPCO on November 1, replacing current president and CEO Rolf Purzer, who plans to... Read More
WEBINAR REPLAY! How top travel companies combine AI and humans to deliver excellent customer service
News / Technology
WEBINAR REPLAY! How top travel companies combine AI and humans to deliver excellent customer service
By PhocusWire | October 15, 2020
Learn how travel businesses are realizing the benefits of combining artificial intelligence (AI) and... Read More
Touchless tech: COVID has accelerated the digital evolution in tours and activities
News / Technology
Touchless tech: COVID has accelerated the digital evolution in tours and activities
By Linda Fox | October 14, 2020
How the tours and activities sector is evolving to a touchless future.... Read More
Booking.com to axe hotel tools on BookingSuite
News / Technology
Booking.com to axe hotel tools on BookingSuite
By Kevin May | October 14, 2020
The OTA is turning off its BookingSuite array of tools and services for accommodation providers.... Read More
cover-genius-raises-15-million
News / Technology
Cover Genius raises $12M as COVID accelerates need for insurance tech
By Jill Menze | October 14, 2020
King River Capital led the round, which will help the insurance technology specialist expand its... Read More
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From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More