Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Coronavirus is reshaping the airport experience of the future, part 1
Opinion / Technology
Coronavirus is reshaping the airport experience of the future, part 1
By Omar Abou Faraj - Dubz | April 28, 2020
Airport technology and new customer interfaces can play a huge role in making the industry more... Read More
Destination X - How coronavirus will force destinations to stop overtourism
News / Technology
Destination X - How coronavirus will force destinations to stop overtourism
By PhocusWire | April 28, 2020
The destruction caused by the coronavirus provides destinations an opportunity to make long-overdue... Read More
simpliflying-covid-predictions
News / Technology
Post-coronavirus air travel: Disinfection tunnels, immunity passports and in-flight janitors
By Mitra Sorrells | April 24, 2020
Aviation marketing consultancy SimpliFlying has more than 70 suggestions of how airports and airlines... Read More
iinside-coronavirus-distance-tech
News / Technology
New technology measures distance between travelers in airport security lines
By Mitra Sorrells | April 22, 2020
Motion analytics company iinside is updating its technology to measure crowd density in airports in... Read More
Destination X - Getting business in order first for cruise
News / Technology
Destination X - Getting business in order first for cruise
By PhocusWire | April 21, 2020
If there is one segment of the travel, tourism and hospitality sector that will need help more than... Read More
Booking.com, Properly pilot cleaning program for short-term rentals
News / Technology
Booking.com, Properly pilot cleaning program for short-term rentals
By Jill Menze | April 21, 2020
The pilot is designed to help improve the cleaning scores of properties that do not meet Booking.com’s... Read More
How AI can save airline customer service teams in times of crisis
Opinion / Technology
How AI can save airline customer service teams in times of crisis
By Puneet Mehta - Netomi | April 20, 2020
As airlines deal with high volumes of customer service requests due to the coronavirus, artificial... Read More
Hotel digital transformation in the aftermath of coronavirus
Opinion / Technology
Hotel digital transformation in the aftermath of coronavirus
By Jordan Hollander - Hotel Tech Report | April 16, 2020
Coronavirus may have accelerated some trends around digital transformation in the hospitality... Read More
InPhocus, episode 5 - Showing your value when a crisis hits
News / Technology
InPhocus, episode 5 - Showing your value when a crisis hits
By PhocusWire | April 9, 2020
Miriam Moscovici of BCD Travel discusses what's at stake for business travel, the importance of... Read More
Destination X - Five coronavirus recovery strategies for the tourism industry
News / Technology
Destination X - Five coronavirus recovery strategies for the tourism industry
By PhocusWire | April 7, 2020
The industry has the chance to reset and rethink as it looks to a future beyond COVID-19 - Destination... Read More
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September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More