Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

WEBINAR REPLAY! How Southwest is using COVID-19-related customer insights to accelerate pandemic recovery
News / Technology
WEBINAR REPLAY! How Southwest is using COVID-19-related customer insights to accelerate pandemic recovery
By PhocusWire | December 1, 2020
Join us to learn how customer analytics can fuel growth for travel companies when leveraged to create... Read More
What is data science and what does it enable hoteliers to do?
Opinion / Technology
What is data science and what does it enable hoteliers to do?
By David Moneo - SHR | November 30, 2020
Perhaps the most important piece to data science is that machines can find and ask questions of the... Read More
How an email to the prime minister and algorithms helped Greece bring tourists back
News / Technology
How an email to the prime minister and algorithms helped Greece bring tourists back
By Linda Fox | November 27, 2020
An unsolicited email from a data scientist to the Greek prime minister helped the country reopen to... Read More
InPhocus, episode 28 - Travel insurance in a pandemic world
News / Technology
InPhocus, episode 28 - Travel insurance in a pandemic world
By PhocusWire | November 27, 2020
Travel insurance is one of those things that quietly rumbles along in the background of the trip -... Read More
dohop-sep-investment
News / Technology
Dohop accelerates interlining tech with new investment from SEP
By Mitra Sorrells | November 26, 2020
The company says its total funding is now nearly €20 million.    ... Read More
travel-experience-economy-oaky
From Our Partners / Technology
Thriving in an experience economy
By Erik Tengen - Oaky | November 26, 2020
We look at how emotion affects memory, what types of experiences are most effective in inciting... Read More
covid-health-passports
News / Technology
Multiple digital health passports now available for COVID travel verification
By Mitra Sorrells | November 25, 2020
The "CommonPass” digital health passport will expand use in December for multiple international... Read More
china-qr-code-covid
News / Technology
China urges adoption of QR code travel-tracking system to fight COVID
By Mitra Sorrells | November 24, 2020
China has been using QR codes for contact tracing through Alipay and WeChat since early this year.... Read More
airasia-scan2fly
News / Technology
AirAsia introduces new COVID-clearance technology
By Mitra Sorrells | November 23, 2020
Known as Scan2Fly, the system determines passengers’ eligibility to travel before they arrive at the... Read More
VIDEO: CheKin - Summit pitch at Phocuswright Conference 2020
Interview / Technology
VIDEO: CheKin - Summit pitch at Phocuswright Conference 2020
By PhocusWire | November 20, 2020
CheKin's allows companies to earn money and save time when guests complete the registration process by... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More