Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

WEBINAR REPLAY! How digital innovation helps Uber go beyond ride-sharing in difficult times
News / Technology
WEBINAR REPLAY! How digital innovation helps Uber go beyond ride-sharing in difficult times
By PhocusWire | May 14, 2020
Join Uber, DocuSign and Salesforce to learn how the ride-sharing leader is delivering what matters... Read More
fairmont-mayatoba-zoom-background
Opinion / Technology
Virtual travel's time has finally come
By Tedd Evers - TripTuner | May 14, 2020
Virtual tours are no longer a nice to have - traffic and interest are on the rise now as a way of... Read More
How airports are considering ways to reduce human contact
News / Technology
How airports are considering ways to reduce human contact
By Dawit Habtemariam - BTN | May 13, 2020
Airports are considering how to prepare for a post-COVID-19 air travel environment in order to protect... Read More
wex-enett-cancel
News / Technology
WEX cancels plan to purchase eNett and Optal
By Mitra Sorrells | May 7, 2020
WEX is walking away from its planned purchase of eNett and Optal, citing the impact of the COVID-19... Read More
Lyft reports increase in revenue, ridership in Q1 2020 despite coronavirus
News / Technology
Lyft reports increase in revenue, ridership in Q1 2020 despite coronavirus
By Jill Menze | May 6, 2020
Lyft is reporting revenue of $955.7 million in the first quarter of 2020, a year-over-year increase of... Read More
cybersecurity-travel-coronavirus
News / Technology
Experts warn companies to prepare for security breaches when travel restrictions lift
By Linda Fox | May 5, 2020
Travel companies may have seen an increase in phishing attacks due to the volume of refunds issued... Read More
Destination X - Using the new normal to limit visitors and manage overtourism
News / Technology
Destination X - Using the new normal to limit visitors and manage overtourism
By PhocusWire | May 5, 2020
Aside from reduced pollution and car accidents, the crisis brought on by COVID-19 may offer an... Read More
Intel acquires mobility app Moovit
News / Technology
Intel acquires mobility app Moovit
By Jill Menze | May 4, 2020
With the $900 million deal, Moovit will aid Intel-owned Mobileye in developing its self-driving... Read More
bacarai-smartcheck-1
News / Technology
New product displays COVID-19 stats on airline, hotel and OTA websites
By Mitra Sorrells | May 4, 2020
Bacarai's new SmartCheck product pulls publicly available COVID-19 data from cities around the world.... Read More
Coronavirus is reshaping the airport experience of the future, part 2
Opinion / Technology
Coronavirus is reshaping the airport experience of the future, part 2
By Omar Abou Faraj - Dubz | April 30, 2020
The envisioned airport of the future would leverage intelligent operational and passenger... Read More
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September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More