Yipy, a standards management systems for hotels, has raised $1 million in pre-seed funding.
The investment in the U.S.-based company, which aims to “bring structure and visibility to how hotels define and deliver service standards,” was led by Great Northern and Ollin Ventures.
The funding will go towards Yipy’s next phase of growth, including product development and team expansion.
Yipy said the raise highlights investor interest in a part of hotel operations that is under-served from a technology standpoint.
“The standards that govern how service is delivered are still managed through static documents such as PDFs, binders and spreadsheets, creating fragmentation across teams, departments and properties,” the company said.
Yipy aims to address this by replacing static documentation with “a centralized, mobile-first system,” enabling hotels to define a standard, implement across teams and measure performance.
The company said its technology is already being used by properties affiliated with Ritz-Carlton and JW Marriott.
“For years, the hotel industry has invested heavily in systems that optimize revenue, distribution and guest data, while the way service standards are managed has barely changed,” said Adam Tuttle, co-founder and CEO of Yipy. “Standards still live in documents that fragment across teams and properties, making consistency extremely difficult to achieve at scale.”
“Service consistency has always been one of the most complex challenges for hotel organizations, especially as portfolios grow and operations become more distributed,” said Grant Gibson, principal at Great Northern.
“What attracted us to Yipy is its focus on treating standards as operational infrastructure rather than static documentation.”