Back Office

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News / Startups
Hotel tech innovators present solutions for cleaning rooms, digital tipping
By Christina Jelski - Travel Weekly | January 26, 2023
During the ALIS Tech Challenge at the Americas Lodging Investment Summit, several companies pitched new hotel technology solutions to address the industry's labor challenges. Read More
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News / Startups
Hotel Manager lands £1M for modular hotel tech platform
By Linda Fox | December 14, 2022
Fuel Ventures led the investment in the U.K.-based company while Pitchdrive VC, CORE angels Lisbon, Boost Fund and Startupist Ventures also participated. Read More
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Opinion / Online
2023 trends in hospitality from a road warrior’s perspective
By Klaus Kohlmayr - IDeaS | November 22, 2022
While the last few years have been difficult, the road ahead is littered with uncertainty. Read More
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News / Distribution
Can a "coalition of the willing" fix airline distribution?
By Linda Fox | October 6, 2022
Airlines are facing the fact that transformation is needed across front- and back-end processes. Read More
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News / Technology
My Method... How Staycity went from pen and paper to tech-driven operations
By Lloyd Green - Staycity | September 14, 2022
Staycity enlisted Optii Solutions to help the hotel company improve productivity and efficiency across housekeeping and operations. Read More
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News / Startups
Shackle raises $5.5M to digitize the hotel guest experience
By Jill Menze | August 23, 2022
Founded in 2020, Shackle helps hotels streamline operations by integrating backend systems into its guest-facing app. Read More
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News / Technology
My Method: How Welcome Break reduced check-in from four minutes to 45 seconds
By Chris Jones - Guestline | August 22, 2022
Welcome Break Hotels wanted to address the manual, time-consuming and complex check-in and checkout process. Read More
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News / Online
VIDEO: A hotelier’s long-term learnings from COVID
By PhocusWire | August 19, 2022
An Italian hotelier provides an update on the impact of COVID at Phocuswright Europe 2022. Read More
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Opinion / Technology
Why the hotel chatbot is a must-have for data collection
By Elitza Stoilova - Umni | August 15, 2022
With the disappearance of third-party cookies, hotel website chatbots will be critical to the collecting of first- and zero-party data. Read More
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News / Online
Mews launches venture arm to fuel growth and innovation in hospitality industry
By Kathryn Walson | July 28, 2022
Following three acquisitions in the past year, Mews has launched Mews Ventures to accelerate M&A activity. Read More
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From Our Partners / Technology
Report: The hospitality executive's guide to RMS technology
By Cristina Polo | July 25, 2022
Find out how a comprehensive revenue management strategy can elevate a hotel group’s commercial performance across multiple customer touchpoints.   Read More
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Opinion / Technology
How data-driven tech can enhance hotel loyalty programs
By Graham Campbell - Givex | July 19, 2022
Hotels should direct their attention to the most valuable 20% of guests in order to establish repeat revenue. Read More
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News / Online
Is this hospitality's chance for a fresh start?
By PhocusWire | July 7, 2022
Speaking during Phocuswright Europe, hotel executives discuss distribution trends, the labor shortage and more. Read More
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Opinion / Technology
Improving corporate travel via digital payments
By Brandon Spear - TreviPay | May 16, 2022
Hotels can make corporate travel more flexible - for both business travelers and hotels themselves - through consolidated, direct billing. Read More
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News / Distribution
Sabre acquires Nuvola to enrich hospitality retailing solutions
By Jill Menze | May 9, 2022
With Nuvola, Sabre aims to tackle the on-property fulfillment challenges that arise for hoteliers offering a wide range of ancillaries and attributes. Read More