Back Office

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News / Distribution
Travelport tech chief talks moving the needle on NDC
By Linda Fox | April 19, 2023
Tom Kershaw, chief product and technology officer at Travelport, talks about the current state of NDC, real progress in 2023 and moving the needle on adoption. Read More
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News / Technology
Can we hardwire happiness into hospitality tech?
By Linda Fox | March 29, 2023
Hotels are providing the opposite of hospitality with long queues, paperwork, poor Wi-Fi and disconnected systems, according to Lennert de Jong, president for hospitality at Planet. Read More
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News / Startups
Reeco checks in with $10M for hotel supplies marketplace
By Linda Fox | March 28, 2023
The investment in the Israel-based company was led by Net Capital Ventures and Joule Ventures while a number of angel investors also participated. Read More
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Interview / Technology
Q&A: EV Hotels’ vision to serve “technology travelers”
By Derek Catron | February 9, 2023
EV Hotels bills itself as the first smart hotel brand with experiences in crypto and NFT.   Read More
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News / Startups
Hotel tech innovators present solutions for cleaning rooms, digital tipping
By Christina Jelski - Travel Weekly | January 26, 2023
During the ALIS Tech Challenge at the Americas Lodging Investment Summit, several companies pitched new hotel technology solutions to address the industry's labor challenges. Read More
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News / Startups
Hotel Manager lands £1M for modular hotel tech platform
By Linda Fox | December 14, 2022
Fuel Ventures led the investment in the U.K.-based company while Pitchdrive VC, CORE angels Lisbon, Boost Fund and Startupist Ventures also participated. Read More
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Opinion / Online
2023 trends in hospitality from a road warrior’s perspective
By Klaus Kohlmayr - IDeaS | November 22, 2022
While the last few years have been difficult, the road ahead is littered with uncertainty. Read More
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News / Distribution
Can a "coalition of the willing" fix airline distribution?
By Linda Fox | October 6, 2022
Airlines are facing the fact that transformation is needed across front- and back-end processes. Read More
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News / Technology
My Method... How Staycity went from pen and paper to tech-driven operations
By Lloyd Green - Staycity | September 14, 2022
Staycity enlisted Optii Solutions to help the hotel company improve productivity and efficiency across housekeeping and operations. Read More
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News / Startups
Shackle raises $5.5M to digitize the hotel guest experience
By Jill Menze | August 23, 2022
Founded in 2020, Shackle helps hotels streamline operations by integrating backend systems into its guest-facing app. Read More
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News / Technology
My Method: How Welcome Break reduced check-in from four minutes to 45 seconds
By Chris Jones - Guestline | August 22, 2022
Welcome Break Hotels wanted to address the manual, time-consuming and complex check-in and checkout process. Read More
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News / Online
VIDEO: A hotelier’s long-term learnings from COVID
By PhocusWire | August 19, 2022
An Italian hotelier provides an update on the impact of COVID at Phocuswright Europe 2022. Read More
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Opinion / Technology
Why the hotel chatbot is a must-have for data collection
By Elitza Stoilova - Umni | August 15, 2022
With the disappearance of third-party cookies, hotel website chatbots will be critical to the collecting of first- and zero-party data. Read More
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News / Online
Mews launches venture arm to fuel growth and innovation in hospitality industry
By Kathryn Walson | July 28, 2022
Following three acquisitions in the past year, Mews has launched Mews Ventures to accelerate M&A activity. Read More
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From Our Partners / Technology
Report: The hospitality executive's guide to RMS technology
By Cristina Polo | July 25, 2022
Find out how a comprehensive revenue management strategy can elevate a hotel group’s commercial performance across multiple customer touchpoints.   Read More