Back Office

News / Finance

Dextr AI secures $6.7M for agentic hospitality platform

By Linda Fox | September 29, 2026

The startup provides hotel employees with teams of artificial intelligence (AI) agents covering voice AI, guest management, back office operations, staff management and sales and marketing. Read More

From Our Partners / Technology

How hotel leaders can invest with confidence

By Joerg Schuler, Amadeus Hospitality | August 27, 2026

Download this hotel technology investment handbook for a practical framework on budget planning, vendor assessment and building a smarter hospitality tech strategy. Read More

Opinion / Technology

AI tools are becoming a single point of failure for hotels: How to reduce the risk

By Stephan Wiesener and Mike Rawson | August 17, 2026

Apaleo's Stephan Wiesener and citizenM's Mike Rawson argue that hotels need to treat AI resilience as an architectural consideration. Read More

News / Technology

The Access Group to pick up hospitality recruitment platform Talent Funnel

By Abby Crotty | July 30, 2026

Talent Funnel will join the Access Group's hospitality technology division and become part of its AI-enabled platform, Access Evo. Read More

Opinion / Technology

Hospitality’s agentic AI challenge is moving from creation to management

By Cole Rubin - Conduit | July 13, 2026

Conduit CEO Cole Rubin outlines the next steps for hospitality operators as AI agents assume more responsibility. Read More

From Our Partners / Technology

Why hotel AI needs more than generic answers

By PhocusWire | July 7, 2026

Juanjo Rodriguez, chief AI officer at Lighthouse, discusses hotel data, domain-specific AI, revenue management and why connected systems matter for hospitality’s next phase. Read More

News / Technology

PhocusWire's travel tech news briefs: Travelport, Daytrip, Lighthouse and more...

By PhocusWire | June 12, 2026

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Technology

How travel companies are approaching agentic AI

By Mark Frary | May 5, 2026

Travel companies are exploring how AI agents can support internal workflows and operational tasks, while setting limits on autonomy for customer-facing tools. Read More

From Our Partners / Technology

Hospitality's tech crossroads: Staying human in an increasingly digital industry

By PhocusWire | April 30, 2026

Find out how hotels and travel agencies can adopt technology without losing the human relationships at the core of hospitality. Read More

News / Technology

AI reshapes luxury travel—but human expertise remains essential

By Marisa Garcia | April 14, 2026

AI is reshaping luxury travel through behind-the-scenes efficiency and personalization, but human expertise and high-touch service remain central. Read More

From Our Partners / Technology

Report: How AI and automation are revolutionizing the short-term rental industry

By Sarah McCay Tams | April 9, 2026

Explore how AI and automation are helping short-term rental operators improve efficiency, strengthen distribution and manage tax and regulatory complexi Read More

News / Technology

PhocusWire's travel tech news briefs: Airbnb, RateGain, Lighthouse and more...

By PhocusWire | March 13, 2026

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Online

Airbnb CSO on hotels, AI, nature travel and what's next for the industry

By Abby Crotty | March 13, 2026

Nathan Blecharczyk, Airbnb co-founder and chief strategy officer, sat down with Phocuswright's Mitra Sorrells at ITB Berlin to discuss the next era of travel. Read More