Back Office


VIDEO: OYO's Ritesh Agarwal on growth and plans to address hotel owners’ concerns
VIDEO: OYO's Ritesh Agarwal on growth and plans to address hotel owners’ concerns
By Mitra Sorrells | December 4, 2019
OYO CEO Ritesh Agarwal speaks about the company's growth and priorities for the coming year at The Phocuswright Conference. Read More
News | Online
airbnb-tiqets-investment-2
Airbnb leads $60M investment in attraction bookings brand Tiqets
By Kevin May | October 29, 2019
Created in 2014, CEO and co-founder Luuc Elzinga has led the company through a number of investments, including a $23 million Series B almost 12 months ago to the day. Read More
News | Online
Automating the travel industry needs an intelligent approach
Automating the travel industry needs an intelligent approach
By Maxim Sevastianov - Traveknowledgy  | October 22, 2019
Whether an online travel agency, travel management company, travel agent or indeed any business operating in the travel industry, automation saves time and allows resources to be diverted elsewhere. Read More
Opinion | Technology
Q&A: Western Union on a complex but manageable world of currencies and payments
Q&A: Western Union on a complex but manageable world of currencies and payments
By PhocusWire | October 7, 2019
PhocusWire spoke to Jonathan Lee, Western Union's director for enterprise payment partnerships, to learn more about its analysis and views on the world of currencies and payments in the travel industry. Read More
From Our Partners | Technology
Doug Lansky on destination management
Q&A: Doug Lansky on "unbalanced" tourism and tech's role in destination management
By Mitra Sorrells | September 17, 2019
Author and speaker Doug Lansky says a digital infrastructure will enable destinations to manage visitor volume and timing. Read More
News | Online
Beekeeper grabs $45M to add buzz to hotel staff communications
Beekeeper grabs $45M to add buzz to hotel staff communications
By Kevin May | September 16, 2019
The Switzerland-based company works with a string of hotels around the world, as well as providing tools for companies in the manufacturing and retail industries. Read More
News | Technology
startup stage padlifter main
STARTUP STAGE: Padlifter wants to connect vacation rental service providers
By Mitra Sorrells | September 6, 2019
Padlifter is a marketplace to connect vacation rental hosts with providers of services such as property management, security, marketing, maintenance, laundry, accounting and more.    Read More
Interview | Startups
Q&A: Ritz-Carlton founder Horst Schulze on tech's role in luxury hotels
Q&A: Ritz-Carlton founder Horst Schulze on tech's role in luxury hotels
By Mitra Sorrells | September 3, 2019
Ritz-Carlton co-founder Horst Schulze shares his views on how the luxury category has changed, the best ways to integrate technology and his changing views on online intermediaries and crowd-sourced... Read More
News | Technology
Hostelworld invests $3M in accommodation tech provider Tipi
Hostelworld invests $3M in accommodation tech provider Tipi
By Kevin May | September 2, 2019
The investment is the first major strategic initiative at Hostelworld since Gary Morrison took over as CEO in mid-2018, following the departure of Feargal Mooney. Read More
News | Technology
Startup Stage Saba Hospitality main
STARTUP STAGE: Saba Hospitality builds tools to maximize guest and hotel staff engagement
By Mitra Sorrells | August 12, 2019
 Saba Hospitality is building solutions for the hospitality industry using artificial intelligence and scalable chatbot technology.    Read More
Interview | Startups
India part 4 Ebix CEO q and a
India, part 4: Ebix CEO Robin Raina on his big plans to disrupt travel
By Mitra Sorrells | July 29, 2019
Ebix is not a well-known company in the global travel industry, but Robin Raina plans to change that – and fast. Read More
News | Online
TurnKey Vacation Rentals 48M funding
TurnKey Vacation Rentals raises $48M, courts millionth guest to the platform
By Mitra Sorrells | July 23, 2019
TurnKey Vacation Rentals has raised $48 million in new funding to develop its technology, add new markets and grow its partnerships. Read More
News | Online
Amadeus TravelClick alternative accommodation data
TravelClick claims first-of-its-kind alternative accommodations tool
By Mitra Sorrells | July 22, 2019
TravelClick, an Amadeus company, has created a data tool providing supply, demand and rate information for 27 million alternative accommodations worldwide. Read More
News | Technology
HostNFly locks in $10M for vacation rental management platform
HostNFly locks in $10M for vacation rental management platform
By Kevin May | July 16, 2019
The France-based company now has more than $12.5 million overall since its launch in 2016. Read More
News | Technology
Dave Berkus technology opportunities and mistakes
Q&A: Hospitality tech guru Dave Berkus on disruption, exec mistakes and Amazon
By Mitra Sorrells | July 16, 2019
Dave Berkus, creator of one of the earliest property management systems, discusses technology lifecycles, the risk of hacking, tech giants and travel, his advice for entrepreneurs and travel executive... Read More
News | Technology