Mobile


India Paytm 35m travel investment
India’s Paytm invests $35M to expand its travel business
By Mitra Sorrells | September 20, 2019
Indian e-commerce giant Paytm says it will invest about $35 million in its travel business over the next six months. Read More
News | Online
Sojern DMO co-op program
Sojern launches co-op marketing program for DMOs and local businesses
By Mitra Sorrells | September 19, 2019
Sojern's new Digital Co-Op Program is intended to help DMOs create campaigns in collaboration with local hotels and attractions. Read More
News | Online
travelport-digital-traveler-2019
Trust and finding the right option are top traveler frustrations online
By Linda Fox | September 17, 2019
Trust issues and lengthy search processes are the top frustrations for travelers in Travelport's Global Digital Traveler study. Read More
News | Technology
VIDEO: Facebook Messenger Business on airlines getting chatty
VIDEO: Facebook Messenger Business on airlines getting chatty
By PhocusWire | September 17, 2019
With millions of businesses and consumers using the service, it's no wonder the aviation sector is using messaging tools to manage important parts of its communications with passengers. Read More
From Our Partners | Online
Air-France-KLM-digital-social-media
VIDEO: Air France KLM on sales across social, China and being where customers are
By Linda Fox | September 16, 2019
PhocusWire spoke to Air France-KLM vice president of digital strategy Guido van Til about the social media strategy across the airlines and staying on top of digital developments. Read More
News | Distribution
Destination marketing, part 2: Opportunities in search and social
Destination marketing, part 2: Opportunities in search and social
By Mitra Sorrells | September 16, 2019
Destinations are embracing platforms such as Google, WeChat, Facebook and Instagram to educate and inspire travelers. Read More
News | Technology
WEBINAR ALERT! Strong Customer Authentication for travel: are we there yet?
WEBINAR ALERT! Strong Customer Authentication for travel: are we there yet?
By PhocusWire | September 13, 2019
Although the deadline for PSD2 is looming, there is still a lack of clarity regarding SCA implementation and use cases in the travel industry. Read More
News | Technology
Mobile and millennials continue to dominate tours and activities online booking
Mobile and millennials continue to dominate tours and activities online booking
By Linda Fox | September 12, 2019
A study from TourScanner finds smartphones are dominant for searching tours and activities and millennials are leaders in online booking. Read More
News | Distribution
How I Got Here, episode 4 - Ethan Bernstein of Freebird
How I Got Here, episode 4 - Ethan Bernstein of Freebird
By Kevin May | September 12, 2019
The co-founder and CEO of Freebird, Ethan Bernstein, joins Kevin May and David Litwak for the latest episode. Read More
Interview | Technology
SITA report digital travelers driving strategy
“Post-digital” generations driving airline and airport IT strategy by 2025
By Mitra Sorrells | September 4, 2019
A significant demographic shift is taking place that airline and airport IT leaders say will be the biggest influence on their passenger solution strategy by 2025. Read More
News | Technology
Glassbox op ed customer experience in aviation
Tackling aviation's top customer experience issues through data
By Francesca Pezzoli - Glassbox Digital  | September 4, 2019
Data and digital tools are the basis of a positive customer experience in the airline industry. Read More
Opinion | Online
Q&A: Ritz-Carlton founder Horst Schulze on tech's role in luxury hotels
Q&A: Ritz-Carlton founder Horst Schulze on tech's role in luxury hotels
By Mitra Sorrells | September 3, 2019
Ritz-Carlton co-founder Horst Schulze shares his views on how the luxury category has changed, the best ways to integrate technology and his changing views on online intermediaries and crowd-sourced... Read More
News | Technology
business-travel-tech-threats-2
Q&A: BCD Travel's Yannis Karmis on innovation, new tech, threats to legacy TMCs
By Mitra Sorrells | August 30, 2019
BCD Travel's senior vice president of product strategy and development, Yannis Karmis, discusses emerging technologies, NDC, digital identity and more. Read More
News | Technology
Ixigo Flipkart partnership flight bookings
Ixigo shifts to “full OTA experience” in deal with Indian e-commerce site Flipkart
By Mitra Sorrells | August 30, 2019
Ixigo is now managing domestic and international flight bookings on Flipkart, and additional verticals may be added soon. Read More
News | Distribution
CEO interview TripActions Ariel Cohen headshot
In The Big Chair - Ariel Cohen of TripActions
By Mitra Sorrells | August 29, 2019
TripActions is only four years old, but the company is definitely playing in the big leagues, valued at more than $4 billion on more than $450 million in funding in the last 18 months and making moves... Read More
Interview | Startups