Qantas is opening a product innovation center in Adelaide, Australia, set to open in March 2026.
The Sydney-based airline said the center will employ over 420 technology workers in the next three years, specifically its technology product development teams that include artificial intelligence (AI) and data engineers, project managers, digital experience designers and software engineers.
The project has the support of the South Australian Government and will be based in Adelaide’s central business district.
“Innovation has been a core part of the airline’s DNA for more than 100 years. This center marks a new chapter in our efforts to reimagine the travel experience for the millions of customers who fly with us,” said Qantas Group CEO Vanessa Hudson.
“Technology and AI is critical to lifting the customer experience at every part of the journey, from booking to inflight and baggage collection. This new hub will bring the best Australian skilled talent together to build digital products and experiences that make travel easier and more personalized.”
Qantas said the Adelaide location connects it with a “thriving tech community,” as well as universities, with the airline partnering with Adelaide University for recruitment.
“This historic agreement with Qantas will help supercharge growth in new highly skilled, high tech jobs,” said South Australian Premier Peter Malinauskas.
“Through strategic partnerships under this agreement, including the collaboration between Adelaide University and the Australian Institute for Machine Learning (AIML), we are building a strong pipeline of talent with advanced AI and digital skillsets.”