Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

concur-app-centre
News / Technology
Concur opens up app centre to UK business travellers
By Linda Fox | February 21, 2017
Concur, the travel and expense system provider, has launched its App Centre in the UK. The App Centre... Read More
How to profit from data - five steps to increase revenue by personalizing travel
From Our Partners / Technology
How to profit from data - five steps to increase revenue by personalizing travel
By Sponsored Content | February 21, 2017
In travel, marketing and revenue management teams are under tremendous pressure to grow revenues while... Read More
Mobile ancillaries gaining traction for airlines
News / Technology
Mobile ancillaries gaining traction for airlines
By Martin Cowen | February 21, 2017
CarTrawler's latest ancillary revenue collaboration with IdeaWorks focuses on mobile and shows that... Read More
Robot delivers meals and services to hotel room
News / Technology
Robot delivers meals and services to hotel room
By Kevin May | February 20, 2017
A Singapore hotel is to use robots to help with some of the guest services for its rooms. The M Social... Read More
IHG sees mobile traffic overtake desktop
News / Technology
IHG sees mobile traffic overtake desktop
By Martin Cowen | February 20, 2017
InterContinental Hotels Group's 2016 financials show that bookings via its direct channels are up 5%... Read More
Cyber crime in travel - no longer just about the money
News / Technology
Cyber crime in travel - no longer just about the money
By Kevin May | February 17, 2017
ThreatMetrix recently analysed more than a billion web transactions taking place in the travel and... Read More
Air France-KLM continues investment in data with €200m planned by 2020
News / Technology
Air France-KLM continues investment in data with €200m planned by 2020
By Linda Fox | February 16, 2017
Air France-KLM plans to invest more than €200 million on digital and data development by 2020 with a... Read More
Better screening technology is the way forward for travel security
News / Technology
Better screening technology is the way forward for travel security
By Marisa Garcia | February 15, 2017
Former 9/11 Commission border counsel and Special Counsel to the US Senate Judiciary Committee, Janice... Read More
Personalisation in travel search: the human touch in UX
From Our Partners / Technology
Personalisation in travel search: the human touch in UX
By Sponsored Content | February 14, 2017
The user experience (UX) plays a crucial role in travel search.  How do hard data, commercial reality... Read More
Paytm ramps up travel category after blockbuster start
News / Technology
Paytm ramps up travel category after blockbuster start
By Martin Cowen | February 13, 2017
India's mobile payments and marketplace platform Paytm has its sights set on becoming a major player... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More