Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

How consumers want airlines to communicate with them
News / Technology
How consumers want airlines to communicate with them
By Kevin May | May 24, 2017
Airlines, perhaps more than any other segment of the industry, have found that their mobile apps can... Read More
Helsinki Airport adds a Star Trek touch with holographic tech
News / Technology
Helsinki Airport adds a Star Trek touch with holographic tech
By Linda Fox | May 23, 2017
Helsinki Airport has been trialling Microsoft HoloLens technology with the help of SITA Lab. SITA's... Read More
In a voice-led world: Okay, Google, how are you changing the travel industry?
News / Technology
In a voice-led world: Okay, Google, how are you changing the travel industry?
By Viewpoints | May 23, 2017
The multi-dimensional travel buying journey is gaining yet another route to market as we increasingly... Read More
HFTP supports hospitality technology startups with Entrepreneur 20X event
From Our Partners / Technology
HFTP supports hospitality technology startups with Entrepreneur 20X event
By Sponsored Content | May 23, 2017
In June 2015, Hospitality Financial and Technology Professionals (HFTP), debuted its Entrepreneur 20X... Read More
WEBINAR VIDEO: How travel and hospitality brands can win the customer experience
Webinars / Technology
WEBINAR VIDEO: How travel and hospitality brands can win the customer experience
By PhocusWire | May 22, 2017
Tnooz and Adobe discussed this on a webinar which took place on Thursday 15 June. Julie Hoffmann, head... Read More
SITA Labs introduces moveable robotic check-in kiosks
News / Technology
SITA Labs introduces moveable robotic check-in kiosks
By Martin Cowen | May 22, 2017
SITA Labs has connected a selection of its own products to create KATE - a robotic check-in kiosk... Read More
What, when and why of downloading an app for travel
News / Technology
What, when and why of downloading an app for travel
By Linda Fox | May 22, 2017
Google has released some research on what makes consumers download travel apps, what they're using... Read More
High marketing and sales spend drives loss at MakeMyTrip
News / Technology
High marketing and sales spend drives loss at MakeMyTrip
By Michele McDonald | May 20, 2017
MakeMyTrip, India’s largest online travel agency, reported adjusted operating losses of $35.8 million... Read More
Millennials influenced as much by YouTube videos as web reviews for travel decisions
News / Technology
Millennials influenced as much by YouTube videos as web reviews for travel decisions
By Kevin May | May 19, 2017
Young travellers find themselves motivated by video content and online reviews in equal measures when... Read More
OpenJaw builds a chatbot using IBM Watson
News / Technology
OpenJaw builds a chatbot using IBM Watson
By Martin Cowen | May 19, 2017
OpenJaw Technologies is developing a conversational chatbot which will be powered by IBM Watson... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More