Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Wifi now in top three factors making passengers switch airline
News / Technology
Wifi now in top three factors making passengers switch airline
By Marisa Garcia | July 26, 2017
Global mobile satellite communications firm, Inmarsat, has published the result of its annual inflight... Read More
Hoteliers need to think wifi not Weibo to satisfy Chinese outbound
News / Technology
Hoteliers need to think wifi not Weibo to satisfy Chinese outbound
By Martin Cowen | July 25, 2017
The sixth edition of hotels.com's annual Chinese International Travel Monitor identifies a disconnect... Read More
Five tools to improve direct booking conversion rates
News / Technology
Five tools to improve direct booking conversion rates
By Viewpoints | July 25, 2017
The average conversion rate for direct bookings is about 1%. How can hoteliers convert those 99%... Read More
Yatra makes big corporate travel statement with Air Travel Bureau takeover
News / Technology
Yatra makes big corporate travel statement with Air Travel Bureau takeover
By Martin Cowen | July 24, 2017
India's Nasdaq-listed OTA Yatra.com has agreed to acquire Air Travel Bureau (ATB) for an undisclosed... Read More
Data and design can keep mobile travellers engaged
News / Technology
Data and design can keep mobile travellers engaged
By Viewpoints | July 21, 2017
Our lives have become increasingly mobile, with research showing that US consumers spend more than... Read More
Move over bots, email is still the boss
News / Technology
Move over bots, email is still the boss
By Martin Cowen | July 21, 2017
US consumers prefer travel and hospitality brands to communicate with them via email rather than other... Read More
Mobile app startups - Gyde & Seek, Wander, Proximity Grid
News / Technology
Mobile app startups - Gyde & Seek, Wander, Proximity Grid
By PhocusWire | July 21, 2017
This is a regular roundup of some of the latest mobile application startup launches in travel covering... Read More
Imagine the seamless travel experience
From Our Partners / Technology
Imagine the seamless travel experience
By Sponsored Content | July 20, 2017
Travel providers are continuing to amaze when it comes to UX and making their customers’ journey as... Read More
Jumia upgrades its social customer service with Salesforce for Messenger
News / Technology
Jumia upgrades its social customer service with Salesforce for Messenger
By Martin Cowen | July 20, 2017
African OTA Jumia Travel claims to be first business in the region to integrate Facebook Messenger... Read More
Travel apps need a data-centric approach to marketing
News / Technology
Travel apps need a data-centric approach to marketing
By Viewpoints | July 18, 2017
It’s a case of good news/bad news for the travel app industry. The good news is that people are using... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More