Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Four ways to maximize savings by maximizing online adoption
From Our Partners / Technology
Four ways to maximize savings by maximizing online adoption
By Sponsored Content | March 20, 2017
Corporate travel worldwide continues to see a steady resurgence, with annual growth rates approaching... Read More
RoomsTonite not available tonight, or any night
News / Technology
RoomsTonite not available tonight, or any night
By Kevin May | March 20, 2017
India-based late-booking service RoomsTonite has withdrawn its mobile app and is showing no signs of... Read More
Digital innovation and the passenger experience - a view from three airports
News / Technology
Digital innovation and the passenger experience - a view from three airports
By Marisa Garcia | March 20, 2017
Airports are keen to improve the passenger experience and remove some of the barriers for travellers... Read More
The ABTA breach is a cyber-warning to small businesses
News / Technology
The ABTA breach is a cyber-warning to small businesses
By Viewpoints | March 20, 2017
Last week ABTA - the UK's largest travel trade organisation – admitted it had suffered a data breach,... Read More
Virtual reality seat maps? NDC goes leftfield
News / Technology
Virtual reality seat maps? NDC goes leftfield
By Martin Cowen | March 17, 2017
Airlines Technology has worked up a proof of concept which could allow airlines to sell assigned seats... Read More
Make your travel website mobile-friendly or it won't rank in search - simples
News / Technology
Make your travel website mobile-friendly or it won't rank in search - simples
By Viewpoints | March 16, 2017
For two years now, Google has been using the mobile-friendliness of a website as a method for deciding... Read More
TripAdvisor enters Facebook messaging, activity and restaurant bookings just a bot away
News / Technology
TripAdvisor enters Facebook messaging, activity and restaurant bookings just a bot away
By Kevin May | March 16, 2017
TripAdvisor is dipping its toes in the chatbot and Facebook Messenger waters this week, launching a... Read More
Hailo disappears into the Waterloo sunset as Mytaxi takes over
News / Technology
Hailo disappears into the Waterloo sunset as Mytaxi takes over
By Martin Cowen | March 16, 2017
Mytaxi, the European taxi app majority owned by Daimler Group, has completed the rebrand of Hailo in... Read More
Priming travel apps for peak download periods around the world
News / Technology
Priming travel apps for peak download periods around the world
By Kevin May | March 15, 2017
Some might presume that download rates for travel apps hit a high in the lead up to the main leisure... Read More
As social media evolves, travellers demand joined-up customer service
News / Technology
As social media evolves, travellers demand joined-up customer service
By Nick Vivion | March 15, 2017
Customer service has always been one of the most challenging areas of any service-based business. This... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More