Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Adapt to digital or perish, airline leaders warn
News / Technology
Adapt to digital or perish, airline leaders warn
By Marisa Garcia | September 8, 2017
Attendees at this week's Aviation Festival in London received strong advice from fellow business... Read More
Certify adds services for large companies, while Concur targets the small
News / Technology
Certify adds services for large companies, while Concur targets the small
By Michele McDonald | September 7, 2017
NuTravel, a provider of B2B and B2C booking technology for airlines, sold its corporate online booking... Read More
Distribution dilemma for Latin America airlines
News / Technology
Distribution dilemma for Latin America airlines
By Viewpoints | September 7, 2017
This is a viewpoint from Thomas Allier, co-founder and CEO at Viajala. In the 1930's Uruguayan artist... Read More
Alice acquires GoConcierge to push further into hotels
News / Technology
Alice acquires GoConcierge to push further into hotels
By Linda Fox | September 7, 2017
Hotel services platform Alice has purchased GoConcierge, a software for concierges, for an undisclosed... Read More
Social media value to airlines goes up but budget and staffing still a challenge
News / Technology
Social media value to airlines goes up but budget and staffing still a challenge
By Marisa Garcia | September 6, 2017
Airlines continue to increase social media staff, but are also adding responsibilities with a greater... Read More
Airport and airline technology chiefs look to AI to enhance customer service
News / Technology
Airport and airline technology chiefs look to AI to enhance customer service
By Marisa Garcia | September 6, 2017
SITA’s 2017 Air Transport IT Trends Insights Report shows that airlines and airports are increasingly... Read More
Airlines can innovate the stopover experience with mobile
From Our Partners / Technology
Airlines can innovate the stopover experience with mobile
By Sponsored Content | September 6, 2017
This is a viewpoint from Robert Meza, head of travel at the ENTERTAINER. With the Aviation Festival... Read More
Finnair unveils Finn chatbot based on NDC technology
News / Technology
Finnair unveils Finn chatbot based on NDC technology
By Linda Fox | September 6, 2017
Finnair has launched a chatbot via Facebook Messenger to help passenger book flights, check status and... Read More
KLM claims airline first with WhatsApp Business Platform
News / Technology
KLM claims airline first with WhatsApp Business Platform
By Marisa Garcia | September 5, 2017
KLM Royal Dutch Airlines has announced that it is the first airline, and one of the first companies... Read More
Direct Booking Summit on where hospitality really begins
From Our Partners / Technology
Direct Booking Summit on where hospitality really begins
By Sponsored Content | September 5, 2017
This viewpoint from Triptease appears as part of the tnooz sponsored content initiative. There’s just... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More