Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Blockhain travel loyalty programs
News / Technology
Decoding blockchain, part 2: Travel loyalty programs
By Mitra Sorrells | February 12, 2018
If we think of loyalty program rewards as a currency, it becomes easy to see why the current system is... Read More
What airlines can gain from thinking like Netflix
News / Technology
What airlines can gain from thinking like Netflix
By Jill Menze | February 12, 2018
A main reason for the omnipresence of Netflix is the technology’s ability to personalize... Read More
Travel ledger blockchain billing
News / Startups
Travel tech entrepreneur launches blockchain system for non-airline services
By Mitra Sorrells | February 12, 2018
A new blockchain-based travel billing and settlement platform is in the works.   ... Read More
Amex GBT buys Hogg Robinson, tech integration at heart of £400M deal
News / Technology
Amex GBT buys Hogg Robinson, tech integration at heart of £400M deal
By Kevin May | February 9, 2018
Massive consolidation alert: Hogg Robinson has sold to American Express Global Business Travel in a... Read More
Avvio's AI booking engine powers new chatbot skill for hotel direct
News / Technology
Avvio's AI booking engine powers new chatbot skill for hotel direct
By Martin Cowen | February 9, 2018
Avvio has launched a conversational and transactional social media chatbot which integrates with its... Read More
Alibaba pumps $486 million into Shiji hotel tech service
News / Technology
Alibaba pumps $486 million into Shiji hotel tech service
By Kevin May | February 8, 2018
Hotel and retail system provider Shiji Information Technology has landed a massive $486 million... Read More
Didi targets rental alliance for electric cars
Notated News / Technology
Didi targets rental alliance for electric cars
By Sarah Dai - South China Morning Post | February 8, 2018
Didi Chuxing, the dominant ride-hailing service operator in China, has formed an alliance with 12... Read More
Trivago tackles the fluctuations of concentration
News / Technology
Trivago tackles the fluctuations of concentration
By Martin Cowen | February 8, 2018
Hotel meta Trivago has filed its first full-year accounts as a Nasdaq-listed company, revealing a... Read More
tnoozLIVE@ TTE 2018 | London
News / Technology
tnoozLIVE@ TTE 2018 | London
By PhocusWire | February 7, 2018
Travel Technology Europe, the region's leading technology event for travel and hospitality... Read More
How cutting-edge hotels use artificial intelligence for a great guest experience
News / Technology
How cutting-edge hotels use artificial intelligence for a great guest experience
By Viewpoints | February 7, 2018
This is a viewpoint from Mitul Makadia, founder of Maruti Techlabs. In the 21st century, industries... Read More
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From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More