Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Video: the impact of AI on improving hotel conversion rates
News / Technology
Video: the impact of AI on improving hotel conversion rates
By PhocusWire | January 31, 2018
Frank Reeves, co-founder and CEO from Avvio, one of the many super-smart travel tech businesses set up... Read More
American Express swoops on chat-based assistant Mezi
News / Technology
American Express swoops on chat-based assistant Mezi
By Linda Fox | January 31, 2018
American Express has acquired chat-based travel assistant Mezi with terms of the deal undisclosed.... Read More
Google drives ahead with autonomous vehicle investment
News / Technology
Google drives ahead with autonomous vehicle investment
By Kevin May | January 30, 2018
Google spin-off Waymo is ordering "thousands" of new, self-driving vehicles as part of its program to... Read More
American Express buys Mezi chatbot
News / Startups
AmEx buys Mezi, embraces "do-it-for-me" model
By Mitra Sorrells | January 30, 2018
American Express has acquired artificial intelligence-powered assistant Mezi, which co-founder and CEO... Read More
Canada blockchain ID system test
News / Technology
Canada tests blockchain-based ID system for international travel
By Mitra Sorrells | January 30, 2018
The Canadian government is designing a project between its country and the Netherlands to test a new... Read More
Wi-Fi now on 82 airlines, system upgrades on the rise
News / Technology
Wi-Fi now on 82 airlines, system upgrades on the rise
By Jill Menze | January 30, 2018
In-flight Wi-Fi is more prevalent than it’s ever been, with 82 airlines now offering the service, up... Read More
Ryanair, Toncheng-Elong, TripIt and more news briefs today...
Notated News / Technology
Ryanair, Toncheng-Elong, TripIt and more news briefs today...
By PhocusWire | January 30, 2018
Ryanair announces credit program… Toncheng-Elong adds wallet features… TripIt shares airport wait... Read More
Tech buyers believe in space tourism and Hyperloop, unsure about flying cars
From Our Partners / Technology
Tech buyers believe in space tourism and Hyperloop, unsure about flying cars
By Sponsored Content | January 30, 2018
This is a viewpoint from David Chapple, event director for Travel Technology Europe. It may sound like... Read More
New report from WEF describes future travellers' 'digital identity'
News / Technology
New report from WEF describes future travellers' 'digital identity'
By Michele McDonald | January 29, 2018
A new report from the recent World Economic Forum aims to break down the barriers to a saner means of... Read More
airbus AR app
News / Technology
New Airbus AR app takes travelers inside - and outside - the A380
By Mitra Sorrells | January 29, 2018
Building on the popularity of its iflyA380.com website, Airbus has created an iOS app to drive loyalty... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More