Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Eye tracking Palace Resorts Expedia Group Media Solutions2
News / Technology
How this marketing campaign uses eye tracking technology to gauge traveler interest
By Mitra Sorrells | April 5, 2018
All-inclusive luxury brand Palace Resorts wants its guests to experience a worry-free vacation... Read More
Meituan acquisition Mobike
News / Technology
China's Meituan acquires bike-sharing platform Mobike
By Mitra Sorrells | April 4, 2018
Chinese e-commerce platform Meituan has acquired Mobike, one of the world's largest smart bike-sharing... Read More
Need an edge in travel marketing? How about a self-flying camera drone? ?
News / Technology
Need an edge in travel marketing? How about a self-flying camera drone? ?
By Nick Vivion | April 4, 2018
The premise is as old as commerce: marketers always need an edge. Whether with a price promotion, a... Read More
Skyscanner train booking in app
News / Distribution
Skyscanner adds no-fee train booking feature to app
By Mitra Sorrells | April 4, 2018
Travelers in the United Kingdom can now use Skyscanner’s iOS app to compare and book train tickets.... Read More
Airline dotcoms beware - the bad bot army is on the march
News / Technology
Airline dotcoms beware - the bad bot army is on the march
By Marisa Garcia | April 4, 2018
The travel industry, and airlines in particular, have a war on their hands as they try to advance in... Read More
smarter business travel amadeus
News / Technology
How new technologies can power smarter business travel
By Lydie Charpin - Amadeus | April 4, 2018
When context is everything, offering relevant information at the right time and place to the traveler... Read More
It’s time to zoom out - why the future of passenger experience lies in seeing the bigger picture
From Our Partners / Technology
It’s time to zoom out - why the future of passenger experience lies in seeing the bigger picture
By Sponsored Content | April 4, 2018
Sponsored by Passenger Technology Solutions. Technology has been promising to make travel easier for... Read More
30SecondsToFly chatbot pivot TMC
News / Technology
Travel chatbot service shifts focus to travel management companies
By Mitra Sorrells | April 4, 2018
30SecondsToFly, maker of the “Claire” chatbot, has pivoted its business strategy. Rather than... Read More
'Smart tourism:' Should destinations take ownership of enhancing the in-destination experience through technology?
News / Technology
'Smart tourism:' Should destinations take ownership of enhancing the in-destination experience through technology?
By Nick Vivion | April 4, 2018
This is the latest in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at... Read More
LAX Tooshlights restroom management
News / Technology
LAX tests new LED-enabled “know where to go” system for restrooms
By Mitra Sorrells | April 3, 2018
New technology debuting at Los Angeles International Airport may signal the end of those awkward... Read More
Sponsored Content
From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More