Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Aruba blockchain Winding Tree3
News / Technology
Can blockchain help a tiny, travel-dependent island reinvent its economy?
By Mitra Sorrells | April 18, 2018
On the tiny Dutch Caribbean island of Aruba – population just over 100,000 – tourism is the foundation... Read More
Traveler insurers eye investment in AI
News / Technology
Traveler insurers eye investment in AI
By Jamie Biesiada - Travel Weekly | April 17, 2018
From customer service chatbots to serving up the right mix of trip-specific benefits to the right... Read More
How TripAdvisor is using AI to "humanize" its review community
News / Technology
How TripAdvisor is using AI to "humanize" its review community
By Jill Menze | April 17, 2018
TripAdvisor is the most-visited pre-transaction travel website in the world - meaning hundreds of... Read More
Giants come together to make data work for airlines and passengers
News / Technology
Giants come together to make data work for airlines and passengers
By Marisa Garcia | April 17, 2018
The role of technology in improving the passenger experience should get a boost thanks to new... Read More
Apple in danger of being Blackberry, circa 2007
Notated News / Technology
Apple in danger of being Blackberry, circa 2007
By Bret Kinsella - VoiceBot | April 16, 2018
Parallels from history are rarely exact replicas. Learning from history requires we look for... Read More
Pegasus ambitious on its return to the fold
News / Technology
Pegasus ambitious on its return to the fold
By Kevin May | April 16, 2018
Hotel computer reservation and technology provider Pegasus predicts a rosier future ahead after... Read More
AI series part 3 Hopper
News / Technology
AI analysis, part 3: The brains behind Hopper
By Mitra Sorrells | April 16, 2018
In part three, we talk to Fred Lalonde, founder and CEO of Hopper.... Read More
sabre synxis property hub
News / Technology
Sabre sharpens tools for hoteliers with new guest-focused property hub
By Jill Menze | April 16, 2018
Sabre’s newly outlined vision to reshape the business of travel includes not only solutions for its... Read More
TravelDaily China co-founder on Millennials, WeChat and inflight shopping
News / Technology
TravelDaily China co-founder on Millennials, WeChat and inflight shopping
By Martin Cowen | April 13, 2018
This is the latest in a series of articles spun out of tnoozLIVE@ITB, recorded live over three days at... Read More
Banishing the pricing monster that the industry created
Opinion / Technology
Banishing the pricing monster that the industry created
By Klaus Kohlmayr - IDEAS | April 13, 2018
Creating differentiation and building guest loyalty is more complex than ever for hotel brands.... Read More
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From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More