Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Travelport BCD Hyatt blockchain hotel settlement
News / Technology
Travelport, BCD, Hyatt test blockchain for hotel commission settlement
By Mitra Sorrells | August 15, 2019
Travelport, in partnership with BCD Travel and Hyatt, is developing a blockchain system for hotel... Read More
SITA aviation capacity issues and data
Opinion / Technology
Will data or collaboration solve aviation's capacity crunch?
By Thomas Deillon - SITA | August 14, 2019
SITA's Thomas Deillon analyzes how the airline industry should handle the impending capacity crunch.... Read More
Research Spotlight: Are bots the future of brick and mortar?
News / Technology
Research Spotlight: Are bots the future of brick and mortar?
By Jill Menze | August 14, 2019
A new report from Phocuswright examines how several chatbot startups found a way to turn bot... Read More
STARTUP STAGE: Exosonic wants to cut flight times in half with supersonic airliners
Interview / Technology
STARTUP STAGE: Exosonic wants to cut flight times in half with supersonic airliners
By Jill Menze | August 14, 2019
Exosonic - winner of Phocuswright's Battleground competition - sells quiet supersonic airliners to the... Read More
VIDEO: Getting to One Order - is the airline industry there yet?
News / Technology
VIDEO: Getting to One Order - is the airline industry there yet?
By Jill Menze | August 13, 2019
At GBTA 2019, IATA's Yanik Hoyles and Travelport's Ian Heywood engaged in a spirited discussion on the... Read More
WEBINAR REPLAY! Decoding the hotel guestprint
News / Technology
WEBINAR REPLAY! Decoding the hotel guestprint
By PhocusWire | August 8, 2019
In the webinar, produced by PhocusWire and Cendyn, we cover the six keys to designing acquisition and... Read More
Sitata new corporate travel risk management tools
News / Technology
Risk management solution expands offerings for corporate travel
By Mitra Sorrells | August 7, 2019
Sitata, a global health, safety and risk management service for travelers, is adding new tools... Read More
flio-airport-app
News / Startups
Airport app FLIO - a tale of four phases, investor impatience and a sale
By Linda Fox | August 6, 2019
Founder Stephen Uhrenbacher describes the various phases FLIO went through to try and make it in the... Read More
startup-stage-taptrip
Interview / Startups
STARTUP STAGE: Taptrip builds an efficient business travel booking platform for unmanaged trips
By Linda Fox | August 2, 2019
U.K.-based Taptrip was founded just over a year ago and has seven employees. It has signed a string of... Read More
Sabre revenues up across the business despite challenges in Europe
News / Distribution
Sabre revenues up across the business despite challenges in Europe
By Linda Fox | August 1, 2019
The company has reported revenue gains across its three main divisions for the second quarter of 2019.... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More