Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

netomi-opinion-airline-ai
News / Technology
How airline customer experience will take off with artificial intelligence
By Puneet Mehta - Netomi | December 11, 2019
Netomi CEO Puneet Mehta says 2020 will be a pivotal year for use of artificial intelligence in the... Read More
jeff-glueck-foursquare-big-chair-interview-2
Interview / Technology
In The Big Chair LIVE - Jeffrey Glueck of Foursquare
By Linda Fox | December 10, 2019
Foursquare CEO Jeffrey Glueck talks to PhocusWire for a Big Chair LIVE interview during The... Read More
VIDEO: Arrivalist - Launch pitch Phocuswright Conference 2019
Interview / Technology
VIDEO: Arrivalist - Launch pitch Phocuswright Conference 2019
By PhocusWire | December 10, 2019
Arrivalist is a leading location intelligence platform in the travel industry.... Read More
Travel industry not there yet when it comes to gender equity
News / Technology
Travel industry not there yet when it comes to gender equity
By Mitra Sorrells | December 10, 2019
Phocuswright released the results of its latest Gender Equity Study during a Women's Leadership... Read More
WEBINAR REPLAY! Guest Experience in 2020: Behavior, service recovery and business impact
News / Technology
WEBINAR REPLAY! Guest Experience in 2020: Behavior, service recovery and business impact
By PhocusWire | December 5, 2019
By opening the lines of communication with guests and improving service, hotels have a huge... Read More
VIDEO: How tech-enabled solutions can improve safety and security of short-term rentals
News / Technology
VIDEO: How tech-enabled solutions can improve safety and security of short-term rentals
By Mitra Sorrells | December 5, 2019
Leaders from Vrbo, TurnKey Vacation Rentals and Certistay discuss safety and security solutions for... Read More
VIDEO: Sift - Launch pitch Phocuswright Conference 2019
Interview / Technology
VIDEO: Sift - Launch pitch Phocuswright Conference 2019
By PhocusWire | December 5, 2019
Dynamic Friction can assist efforts to reduce longstanding problems like false positives and growing... Read More
hostfully-rental-property-tech
News / Technology
Property management systems "failing" private accommodation owners
By Linda Fox | December 4, 2019
The number of property management systems, including their limitations for offering extras, is an... Read More
VIDEO: Nezasa - Launch pitch Phocuswright Conference 2019
Interview / Technology
VIDEO: Nezasa - Launch pitch Phocuswright Conference 2019
By PhocusWire | December 4, 2019
Incremental selling of personalized trips: from static to live itineraries.... Read More
PhocusWire's theme months for 2019 - all in one place
News / Technology
PhocusWire's theme months for 2019 - all in one place
By PhocusWire | December 2, 2019
This year we continued our coverage on key trends and added regions into the mix on our theme months.... Read More
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From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More