Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

sita-cyber-attack-march-2020
News / Technology
SITA cyber attack accesses passenger data for multiple airlines
By Mitra Sorrells | March 5, 2021
Singapore Airlines, Finnair and British Airways have acknowledged data from their frequent flyer... Read More
VIDEO: IATA on health passes and digital identification
News / Technology
VIDEO: IATA on health passes and digital identification
By PhocusWire | March 5, 2021
PhocusWire spoke to Alan Murray Hayden of IATA to understand the work the aviation industry is doing... Read More
TravelTech Show scheduled for September global marathon
News / Technology
TravelTech Show scheduled for September global marathon
By PhocusWire | March 4, 2021
The organizers believe that by this time the industry will be well on the road to recovery and the... Read More
Sitecore acquires travel personalization platform Boxever
News / Technology
Sitecore acquires travel personalization platform Boxever
By Kevin May | March 3, 2021
Boxever was created in 2011 and built a digital optimization platform to use a brand's user data and... Read More
What the recent TripActions investment means for the rest of us in business travel
Opinion / Technology
What the recent TripActions investment means for the rest of us in business travel
By Jeff Berk - Tripkicks | March 3, 2021
Even if business travel doesn't return to 2019 figures, investors know it will come back – and it will... Read More
terry-jones-pulse
News / Technology
VIDEO: Terry Jones on health passports, standards and restoring consumer confidence
By Mitra Sorrells | March 2, 2021
Travel industry veteran Terry Jones discusses the need for collaboration and communication as the... Read More
VIDEO: Safer and seamless travel - a medical perspective
News / Technology
VIDEO: Safer and seamless travel - a medical perspective
By PhocusWire | March 1, 2021
In the interview we discuss vaccines, antibody testing and, crucially for the travel industry, the... Read More
How Big Data can drive hotel value and loyalty
Opinion / Technology
How Big Data can drive hotel value and loyalty
By Laurent Idrac - Hapi | March 1, 2021
Hotels may know about their guests pre‐stay and post‐stay, but they’re often missing out on the most... Read More
PhocusWire Pulse: Safer & Seamless
News / Technology
PhocusWire Pulse: Safer & Seamless
By PhocusWire | February 26, 2021
We explore health regulatory and vaccine trends, technology provision for welcoming back customers,... Read More
Airline technology investments slumped in 2020
News / Technology
Airline technology investments slumped in 2020
By Linda Fox | February 25, 2021
Airline and airport technology chiefs have had to reprioritize investment with self-service passenger... Read More
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From Our Partners
Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More