Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Big Tech is eyeing the travel industry again with autonomous vehicle push
Opinion / Technology
Big Tech is eyeing the travel industry again with autonomous vehicle push
By Alex Bainbridge - Autoura | October 20, 2020
If the OTAs don't get involved now, tourist ground transportation and vehicle-based sightseeing will... Read More
SilverRail Technologies in management buyout from Expedia Group
News / Technology
SilverRail Technologies in management buyout from Expedia Group
By Kevin May | October 19, 2020
The SilverRail business is now wholly owned once again by the management team, and Expedia Group's... Read More
VIDEO: How aviation can unravel itself from travel's deepest crisis
News / Technology
VIDEO: How aviation can unravel itself from travel's deepest crisis
By Kevin May | October 19, 2020
Speaking at Phocuswright Europe 2020, Sergio Colella (SITA) and Rafael Schvartzman... Read More
covid-flaws-payment-systems-carlo
News / Technology
How COVID exposed flaws in antiquated hospitality payment systems
By Mitra Sorrells | October 19, 2020
Travel payments veteran and XanderPay CEO Mike Carlo says one solution for the hospitality industry is... Read More
orbitz-zoghlin-atpco-ceo
News / Technology
Orbitz co-founder Alex Zoghlin named ATPCO CEO, Rolf Purzer to retire
By Mitra Sorrells | October 15, 2020
Zoghlin will join ATPCO on November 1, replacing current president and CEO Rolf Purzer, who plans to... Read More
WEBINAR REPLAY! How top travel companies combine AI and humans to deliver excellent customer service
News / Technology
WEBINAR REPLAY! How top travel companies combine AI and humans to deliver excellent customer service
By PhocusWire | October 15, 2020
Learn how travel businesses are realizing the benefits of combining artificial intelligence (AI) and... Read More
Touchless tech: COVID has accelerated the digital evolution in tours and activities
News / Technology
Touchless tech: COVID has accelerated the digital evolution in tours and activities
By Linda Fox | October 14, 2020
How the tours and activities sector is evolving to a touchless future.... Read More
Booking.com to axe hotel tools on BookingSuite
News / Technology
Booking.com to axe hotel tools on BookingSuite
By Kevin May | October 14, 2020
The OTA is turning off its BookingSuite array of tools and services for accommodation providers.... Read More
cover-genius-raises-15-million
News / Technology
Cover Genius raises $12M as COVID accelerates need for insurance tech
By Jill Menze | October 14, 2020
King River Capital led the round, which will help the insurance technology specialist expand its... Read More
Steven_Davis_CEO of Operto
News / Technology
Operto appoints Steven Davis as CEO, Michael Driedger goes back to eco roots
By Kevin May | October 13, 2020
Davis joins from Slalom Capital, a finance house that he ran and co-founded from October 2018,... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
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Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More