Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

U.S. Customs and Border Protection launches app to expedite travel
News / Technology
U.S. Customs and Border Protection launches app to expedite travel
By Jill Menze | February 24, 2021
The CBP One Mobile App allows travelers to streamline their travel into the United States by... Read More
The vital, the obvious and the hopeful: Tech trends to watch in travel
News / Technology
The vital, the obvious and the hopeful: Tech trends to watch in travel
By Kevin May | February 22, 2021
We list some of the trends noted by a recent CBInsights report and how they might strike a chord with... Read More
sounding-off-100-bitcoin-currency
Interview / Technology
Sounding Off: Bitcoin needs to move on from its exclusive aura
By PhocusWire | February 19, 2021
The cryptocurrency world's biggest fans are often the digital world's most divisive figures (such as... Read More
RocketRez raises $6.6M for tours and attractions tech platform
News / Technology
RocketRez raises $6.6M for tours and attractions tech platform
By Kevin May | February 19, 2021
The Series A investment of $6.6 million is made up of $5 million from Blueprint and the rest in... Read More
Why Expedia Group used a hackathon to spotlight diversity and inclusion
News / Technology
Why Expedia Group used a hackathon to spotlight diversity and inclusion
By Jill Menze | February 19, 2021
Expedia Group employees used data and logic to drive proactive and practical action around diversity... Read More
As Bitcoin surges, will cryptocurrency become an accepted form of payment in travel?
News / Technology
As Bitcoin surges, will cryptocurrency become an accepted form of payment in travel?
By Mitra Sorrells | February 18, 2021
Industry experts agree digital currencies are an inevitable evolution and provide advantages for... Read More
Cendyn and NextGuest merge to extend reach and tap into data
News / Technology
Cendyn and NextGuest merge to extend reach and tap into data
By Linda Fox | February 17, 2021
The merger creates the largest CRM and digital marketing provider in hospitality, according to the... Read More
Is hospitality ready to service the digitally savvy travel consumer?
Opinion / Technology
Is hospitality ready to service the digitally savvy travel consumer?
By Max Starkov - hospitality consultant and strategist | February 16, 2021
There is a clear deficit of proper hospitality industry education in digital technology and the latest... Read More
Luxury Escapes acquires Porter & Sail mobile concierge technology
News / Technology
Luxury Escapes acquires Porter & Sail mobile concierge technology
By Linda Fox | February 12, 2021
Caitlin Zaino, co-founder and CEO of Porter & Sail, joins Luxury Escapes as part of the acquisition of... Read More
pnp-digital-passport-panel
News / Technology
Health passport standards, interoperability critical for revival of international travel
By Mitra Sorrells | February 12, 2021
During a panel discussion hosted by Plug and Play, industry leaders stressed the need for fast... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More