Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

My Method… How digitizing an IHG hotel helped save both time and money
News / Technology
My Method… How digitizing an IHG hotel helped save both time and money
By Aaron Belton - DocMX | March 25, 2021
With DocMX, the InterContinental Cascais-Estoril automated daily revenue audits by around 90%, saving... Read More
How I Got Here, episode 57 - Greg O'Hara of Certares
Interview / Technology
How I Got Here, episode 57 - Greg O'Hara of Certares
By PhocusWire | March 25, 2021
An astute and outspoken financial operator, O'Hara's influence in travel has grown considerably in... Read More
Cruise acquires Voyage to boost autonomous driving development
News / Technology
Cruise acquires Voyage to boost autonomous driving development
By Linda Fox | March 24, 2021
    Cruise was acquired by General Motors in 2016, in an agreement that was reported to be... Read More
Progress continues toward decentralized customer data model for hospitality
News / Technology
Progress continues toward decentralized customer data model for hospitality
By Linda Fox | March 23, 2021
Hotel tech experts discuss customer data and the influence of online retail giants.... Read More
Leisure travel to lead airline recovery, but demand can’t do it alone
Opinion / Technology
Leisure travel to lead airline recovery, but demand can’t do it alone
By Aditi Mehta - PROS | March 23, 2021
Appealing to travelers will be increasingly important and a digital strategy built around customers... Read More
Pangiam acquires airport biometric tech provider VeriScan
News / Technology
Pangiam acquires airport biometric tech provider VeriScan
By Kevin May | March 23, 2021
The VeriScan platform was originally developed by the Metropolitan Washington Airports Authority's... Read More
STARTUP STAGE: WePlan brings tech to travel team planning
Interview / Technology
STARTUP STAGE: WePlan brings tech to travel team planning
By Jill Menze | March 23, 2021
The Germany-based startup was founded by Franziska Burmester and Lana Jansen following successful... Read More
Coupa acquires Pana business travel platform
News / Technology
Coupa acquires Pana business travel platform
By Kevin May | March 22, 2021
The deal is the second in the travel sector in recent years for U.S.-based Coupa after its deal to buy... Read More
ROAR for Good raises funds to meet demand for hotel panic button solution
News / Technology
ROAR for Good raises funds to meet demand for hotel panic button solution
By Jill Menze | March 22, 2021
The round of growth capital will help ROAR for Good ramp up marketing and sales efforts of its panic... Read More
European regulators propose digital green light for travel
News / Technology
European regulators propose digital green light for travel
By Linda Fox | March 19, 2021
Proposals from European regulators would see a digital travel pass ready for the 2021 summer.... Read More
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Every link in the booking chain is a compliance risk—and now AI agents have added one more
October 27, 2026
Every link in the booking chain is a compliance risk—and now AI agents have added one more
As AI streamlines booking processes, it adds complexity to tax compliance, with information often lost... Read More
The journey is fragmented. Care shouldn’t be.
October 21, 2026
The journey is fragmented. Care shouldn’t be.
New research from Allianz Partners highlights how travel protection and proactive support during... Read More
How adventure travel can help brands meet changing traveler expectations
October 15, 2026
How adventure travel can help brands meet changing traveler expectations
As travelers seek more immersive experiences, adventure travel offers brands new opportunities to... Read More