Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

swyft-cvs-ppe-hotel
News / Technology
Self-service PPE kiosks become the newest addition to hotel lobbies
By Mitra Sorrells | September 28, 2020
Retail pharmacy chain CVS will stock self-service kiosks with masks, sanitizer and other products for... Read More
Sounding Off: As hoteliers eye recovery, they must be smart about technology
Interview / Technology
Sounding Off: As hoteliers eye recovery, they must be smart about technology
By PhocusWire | September 25, 2020
Intelligent technology will be fundamental to getting hotels back in business, as it will ultimately... Read More
Ian Schrager: Coronavirus pandemic will not be a “paradigm shift” in hospitality
News / Technology
Ian Schrager: Coronavirus pandemic will not be a “paradigm shift” in hospitality
By Jill Menze | September 24, 2020
The boutique hotel pioneer is confident travel and hospitality will return to normal, and technology... Read More
WEBINAR REPLAY: How NBCUniversal powers individual experiences with people-based data
News / Technology
WEBINAR REPLAY: How NBCUniversal powers individual experiences with people-based data
By PhocusWire | September 22, 2020
In this new climate, people-based marketing is no longer a “nice to have” philosophy, but rather a... Read More
sita-airline-fuel-consumption
News / Technology
SITA partners with French startup to help airlines with fuel sustainability
By Linda Fox | September 22, 2020
Safety Line provides technology to airlines and airports and can help carriers save fuel and reduce... Read More
InPhocus, episode 23 - Time spent with Katz is never wasted
News / Technology
InPhocus, episode 23 - Time spent with Katz is never wasted
By PhocusWire | September 18, 2020
Jeff Katz has plenty to say about his new comrade Cory Garner but, as many will know, the Orbitz... Read More
How I Got Here, episode 42 - Ben Frank of Rotabull
Interview / Technology
How I Got Here, episode 42 - Ben Frank of Rotabull
By PhocusWire | September 17, 2020
The founder of a startup attempting to overhaul one of aviation's most complex processes talks... Read More
contactless-tech-cruise
News / Technology
Touchless tech: Cruise lines adapt to prepare for a healthy return to sailing
By Mitra Sorrells | September 17, 2020
While cruising remains on hold for many lines, companies are finding news ways to add contactless... Read More
Touchless tech: The simple - and advanced - ways ground transport providers are encouraging travel
News / Technology
Touchless tech: The simple - and advanced - ways ground transport providers are encouraging travel
By Jill Menze | September 16, 2020
For ground transportation providers, COVID-19 is accelerating the need for both simple touch-free... Read More
air-black-box-opinion-interlining
Opinion / Technology
How new approaches to interlining can help airlines rebuild capacity post-COVID
By Patrick Edmond - Air Black Box | September 15, 2020
With new interlining strategies based on better collaboration and partnerships, airlines can position... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More