Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Expedia Group builds generative AI into multiple products in its “Fall Release”
News / Technology
Expedia Group builds generative AI into multiple products in its “Fall Release”
By Mitra Sorrells | September 21, 2023
Among many other updates to its products and services for both travelers and industry partners,... Read More
HotelRunner acquires point-of-sale system PayPad
News / Technology
HotelRunner acquires point-of-sale system PayPad
By Mitra Sorrells | September 19, 2023
Founded in 2011, this is HotelRunner’s third acquisition, and the company said it is a “significant... Read More
Google increases AI functionality for travel
News / Technology
Google increases AI functionality for travel
By Jamie Biesiada – Travel Weekly | September 19, 2023
Bard users will be prompted to link to other Google accounts, giving the AI product the ability to... Read More
AI Insights: Generative AI to enhance the guest booking and stay experience
News / Technology
AI Insights: Generative AI to enhance the guest booking and stay experience
By PhocusWire | September 19, 2023
The Ascott's Tan Bee Leng answers our questions about the areas the hotel and serviced apartment... Read More
OCTO takes next step in simplifying connectivity for tours and activities stakeholders
News / Technology
OCTO takes next step in simplifying connectivity for tours and activities stakeholders
By Mitra Sorrells | September 19, 2023
The nonprofit is releasing its open source messaging specification and supporting documentation for... Read More
United Airlines inks deal to buy 1B gallons of SAF
News / Technology
United Airlines inks deal to buy 1B gallons of SAF
By Derek Catron | September 14, 2023
Houston-based Cemvita to provide 50 million gallons of sustainable aviation fuel a year for 20 years... Read More
Tripla acquires BookandLink to boost hotel guest experience technology
News / Technology
Tripla acquires BookandLink to boost hotel guest experience technology
By Linda Fox | September 13, 2023
The acquisition will enable Tripla to speed up its development in Asia while boosting revenue for each... Read More
9 months into the GPT Era, what has travel learned?
Opinion / Technology
9 months into the GPT Era, what has travel learned?
By Gilad Berenstein – Brook Bay Capital | September 13, 2023
  Travel tech investor and entrepreneur Gilad Berenstein shares his three main takeaways in... Read More
Klook unveils AI tool, social media focused affiliate program
News / Technology
Klook unveils AI tool, social media focused affiliate program
By Arvindh Yuvaraj - WiT | September 11, 2023
Klook plans to integrate its K.AI trip planning tool into its Things to do activity page. The company... Read More
AI Insights: Generative AI across airline operations
News / Technology
AI Insights: Generative AI across airline operations
By PhocusWire | September 7, 2023
Lufthansa Digital Hangar's Christian Spannbauer answers our questions about the areas the airline... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More