Travel Industry Technology Trends

PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with technology, featuring news, analysis, interviews, research and more.

Technology is at the heart of transformation across the travel and tourism sector. From AI and automation to blockchain, biometrics, and cloud infrastructure, PhocusWire covers the key travel industry technology trends driving innovation and disruption across every segment of the travel value chain.

Emerging travel technologies and digital solutions in tourism

Gain insight into how travel companies are adopting cutting-edge tools to optimize operations, personalize customer experiences, and expand their reach. Our reporting highlights the latest product rollouts, platform integrations, and strategic tech investments from startups and established players alike, offering a deep look at the evolution of travel commerce and infrastructure.

Travel embraces generative AI
News / Technology
Travel embraces generative AI
By Jamie Biesiada – Travel Weekly | September 6, 2023
The industry has embraced artificial intelligence as a timesaving tool with vast potential, and... Read More
South Korean mobility platform introduces AI-based revamp
News / Technology
South Korean mobility platform introduces AI-based revamp
By Derek Catron | September 6, 2023
Tmap Mobility new navigation app integrates services that range from searching public transportation... Read More
Smartvel extends travel content with acquisition of ArrivalGuides
News / Technology
Smartvel extends travel content with acquisition of ArrivalGuides
By Linda Fox | September 5, 2023
ArrivalGuides provides destination guides in multiple languages from tourism boards and travel experts... Read More
Automation, innovation, ChatGPT: The future for travel agents
Opinion / Technology
Automation, innovation, ChatGPT: The future for travel agents
By Michele Fitzpatrick – Eviivo | September 1, 2023
Travel agents of all types are using automation and other tech innovations to transform how they work... Read More
Are dynamic bundles for air travel personalization?
News / Technology
Are dynamic bundles for air travel personalization?
By Norm Rose - Phocuswright Research | September 1, 2023
The evolution toward personalized pricing would require some underlying changes to the way personal... Read More
Ryanair's online facial recognition creating friction for business travelers
News / Technology
Ryanair's online facial recognition creating friction for business travelers
By Lauren Arena – Business Travel News Europe | August 28, 2023
Business travelers in the United Kingdom have reported ongoing "friction" and "frustrations" when... Read More
How the digital guest journey is unlocking the next era of hospitality
News / Technology
How the digital guest journey is unlocking the next era of hospitality
By Harman Singh Narula – Canary Technologies | August 28, 2023
Leading hotels, hospitality brands and management groups are turning to technology solutions to help... Read More
AI, the customer journey and the future of travel insurance
Opinion / Technology
AI, the customer journey and the future of travel insurance
By Sasha Gainullin – Battleface | August 25, 2023
Artificial intelligence and machine learning present huge opportunities to reshape how the travel... Read More
Are airline patents a mark of industry innovation?
News / Technology
Are airline patents a mark of industry innovation?
By Linda Fox | August 25, 2023
Lufthansa Innovation Hub's study of airline patents filed over the past 20 years revealed a steady... Read More
Travelport execs share insights from new platform migration
News / Technology
Travelport execs share insights from new platform migration
By Michael B. Baker – Business Travel News | August 24, 2023
More than two years after launching Travelport Plus as a unified platform to replace its three legacy... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More