The corporate travel industry is seeing huge fallout from COVID-19 in terms of travel freezes, bans to affected countries and potentially billions in lost revenue.
Darryl McGarvey, director of TMC partnerships for SAP Concur, joined PhocusWire at Travel Technology Europe 2020 to give a snapshot of the situation.
He says the virus is demonstrating the need for travel management companies by travelers and their employers, especially around duty of care.
McGarvey also talks about unmanaged spend in business travel and how data is providing a holistic view for TMCs and corporates to be able to influence behavior.
McGarvey also discusses if Google could ever come into the corporate travel space.
SAP Concur interview (PhocusWire @ Travel Technology Europe 2020)