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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Taking the "D" out of DMO: How Pinterest widens opportunities for marketers
News / Online
Taking the "D" out of DMO: How Pinterest widens opportunities for marketers
By Jill Menze | September 27, 2019
For destination marketing organizations, Pinterest offers an effective way to reach travelers in the... Read More
What the travel sector can learn from the demise of Thomas Cook
Opinion / Online
What the travel sector can learn from the demise of Thomas Cook
By Sooho Choi - Publicis Sapient | September 26, 2019
Unlike the leading OTAs or the low-cost airlines whose business models necessitated digital capability... Read More
In The Big Chair - Keith Tan of the Singapore Tourism Board
Interview / Online
In The Big Chair - Keith Tan of the Singapore Tourism Board
By Linda Fox | September 26, 2019
Tan joined the Singapore Tourism Board midway through its 2016-2020 travel marketing strategy, which... Read More
How I Got Here, episode 6 - Naren Shaam of Omio
Interview / Online
How I Got Here, episode 6 - Naren Shaam of Omio
By Kevin May | September 26, 2019
The architect behind Omio (formerly GoEuro) talks to David Litwak and Kevin May for the latest... Read More
blablacar-busfor
News / Distribution
BlaBlaCar expands multimodal service with acquisition of Busfor
By Linda Fox | September 25, 2019
The France-based carpooling platform says the acquisition will expand its inventory of third-party bus... Read More
booking-com-for-business
News / Distribution
Q&A: Booking.com's Ripsy Bandourian on evolving functionality for business travelers
By Linda Fox | September 25, 2019
Booking.com for Business was unveiled in early 2015 after the accommodation giant observed that about... Read More
visitgreenwich-destination-marketing
News / Technology
Can DMOs do better than Google in the trip inspiration stage?
By Linda Fox | September 24, 2019
Tourism professionals see a future role in providing inspirational content in the trip planning stages... Read More
Thomas Cook's digital strategy - great ideas that came too late
News / Online
Thomas Cook's digital strategy - great ideas that came too late
By Kevin May | September 23, 2019
Years after when a serious strategy should have been considered, Thomas Cook finally hired... Read More
India Paytm 35m travel investment
News / Online
India’s Paytm invests $35M to expand its travel business
By Mitra Sorrells | September 20, 2019
Indian e-commerce giant Paytm says it will invest about $35 million in its travel business over the... Read More
Airbnb says it will IPO in 2020
News / Online
Airbnb says it will IPO in 2020
By Kevin May | September 19, 2019
A listing of Airbnb on the public markets will, following those for Uber and Lyft during 2019, be one... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More